One call to PCLA books a non-invasive leak detection survey with a vetted specialist, and if the leak has caused damage, we can manage your insurance claim from start to settlement.
270+ five-star Google reviews · FCA authorised (FRN 933781) · We cover all of Northern Ireland based · Non-destructive methods
PCLA is not a plumbing firm. We are FCA-authorised loss assessors. When you call us, we arrange your leak detection survey with a trusted, vetted specialist, make sure you have a clear quote before any work starts, and, if the leak has caused water damage, we can manage the insurance claim that helps you recover your costs.
One call, one point of contact, no juggling contractors and insurers on your own.
Tell us what you are seeing: damp patches, pressure loss, unexplained water. If a survey is the right next step, we book a vetted specialist. You receive a quote before anything is agreed.
The leak is visible or accessible: a dripping joint under the sink, a failed valve, an overflowing toilet. They can find and fix it in one visit.
Most surveys we arrange fall between £500 and £750, with a quote for your property before any work starts. The fee is payable on completion of the work, and if the leak has caused damage, it can often be recovered through a trace and access claim, which PCLA can manage for you.
Most buildings policies in Northern Ireland include trace and access cover, which pays the reasonable cost of locating a hidden leak and accessing it. Limits and wording vary by policy. Call us before you claim and we will help you understand what your policy may cover.
A vetted, independent leak detection specialist that PCLA refers your enquiry to.
PCLA itself is a firm of FCA-authorised loss assessors: our role is arranging the right specialist, making sure costs are clear upfront, and managing your insurance claim if damage is found.
Hidden leaks can be genuinely difficult, and no honest firm guarantees a result. What you will always receive is a written report of the investigation and its findings. That documentation has value in itself: it rules locations out, informs the next step, and supports any related insurance claim. Inconclusive first visits are uncommon with modern equipment, and we will discuss the options with you before any further cost is incurred.
The methods used are non-invasive: thermal imaging, acoustic detection and tracer gas locate the leak before anything is opened. If access work is then needed to expose the pipe, it is targeted and minimal, and reinstatement costs may be covered under trace and access depending on your policy.
Usually within 24 to 48 hours, and urgent cases are prioritised. Call 028 9581 5318.
If the leak is visible and accessible, yes. If it is hidden, if your heating is losing pressure with no visible cause, or if you expect to make an insurance claim, a specialist survey with written findings is usually the better first step.
It’s possible for a water leak to go undetected for an extended period of time. Some leaks may be hidden behind walls or under floorboards. Therefore, unless there are any visible signs of damage, you may not notice the damage until it’s too late.
Taking proactive steps to identify and repair any leaks can help prevent costly water damage and help preserve the integrity of your plumbing system. If you notice water stains on walls or ceilings, musty odours, or a loss of pressure you may have a problem.
If you suspect you have a leak, call 028 9581 5318 to arrange your leak detection survey.
There are several common areas in a home where leaks may occur:
With the help of the latest technology, it’s possible to pinpoint where the leak is coming from and estimate how much damage has been done.
Our leak detection specialists use state-of-the-art detection methods to detect these types of hidden leaks in order to save on costly repairs. These methods include:
INTRODUCTION
By using the services of PCLA (“we,” “us,” or “our”), you confirm that you have read, understood, and agree to this Disclaimer. If you do not agree, please do not use our services.
SCOPE OF LEAK DETECTION SERVICE
PCLA’s role is strictly limited to introducing you to independent third-party ‘leak detection’ contractors who provide leak detection services. We do not supervise, manage, inspect, or control any aspect of the services provided by these contractors. It is your responsibility to evaluate and select a contractor based on your own judgment.
INDEPENDENT THIRD-PARTY CONTRACTORS
All leak detection services are performed by independent third-party contractors. PCLA does not verify their qualifications, expertise, or suitability. No agency, partnership, or employment relationship exists between PCLA and the contractors.
PAYMENTS AND FEES
All payments for services must be made directly to the contractor. PCLA does not handle payments and does not receive commissions, referral fees, or other financial rewards for introductions.
DISCLAIMER OF WARRANTIES AND GUARANTEES
PCLA makes no guarantees or promises about the quality, reliability, or suitability of any contractor or the services they provide. This includes any promises the law might assume, such as services being suitable for your specific needs.
LIMITATION OF LIABILITY
PCLA has no responsibility for the quality or outcome of services provided by third-party contractors. Any concerns or claims must be directed to the contractor.
PCLA cannot be held responsible for any loss, damage, or injury caused by contractors, except where the law says we must take responsibility (such as for personal injury or death caused by our own negligence).
DISPUTE RESOLUTION
PCLA cannot mediate, investigate, or assist with disputes between you and the contractor. All concerns must be addressed directly to the contractor.
GOVERNING LAW
This Disclaimer is governed by the laws of Northern Ireland.
ACCEPTANCE OF TERMS
By continuing to use our services, you confirm that you agree to this Disclaimer.