Our Expert Loss Assessors Evaluate Property Damage, Negotiate Claims, and Get You The Settlement You’re Entitled To.
We assess the damage, deal with your insurer, and fight for your full settlement — so you don’t have to.
Call PCLA Today!
We’ll tell you what your insurer isn’t—and how to get the full amount you’re entitled to. No pressure. No obligation.
Trusted by homeowners across Northern Ireland!
With over 240 five-star Google reviews and hundreds of successful claim recoveries, we deliver proven results—helping you overcome frustration and secure the settlement you’re entitled to.
Let PCLA handle the stress for you.
No stress, no hassle
We'll speak to your Insurance Company and meet with the Loss Adjuster. We compile all costs - so there's no need for you to get builders' quotes!
Get your full entitlement
Our promise is to get you the best possible settlement under the terms of your policy. With all of the money going directly to you. No win, no fee!
Fast Response
We understand the urgency of your claim. That's why we can provide a free property damage survey within 24 hours.
We’ve helped thousands of homeowners in Northern Ireland recover from property damage. Let us help you too!
*based on Google reviews
EXCELLENT Based on 245 reviews Aidan McCrossan29/03/2025Trustindex verifies that the original source of the review is Google. My elderly mother had a water leak recently causing a significant amount of damage, the thought of making a claim and managing that was too much for her. Declan and the team stepped in and fulfilled this role, taking all the stress and work out of it for my mum. We could not be happier with the the service provided both in terms of management and attention to detail with the claim. Aine Moore20/03/2025Trustindex verifies that the original source of the review is Google. We decided on a loss assesor for helping us deal with leaks in our home & putting it through our house insurance, Declan came highly reccomended to us, he took on the claim and made the process smoother with prompt reply’s & dealing with it all, meaning less stress for us & settled the claim quickly! Highly recommend. AnneMarie McGrade24/01/2025Trustindex verifies that the original source of the review is Google. Declan was extremely helpful and efficient when sorting my claim - thank you. Robbie Lough20/01/2025Trustindex verifies that the original source of the review is Google. Jordan did a great job dealing with the insurance company after we had a leak in our kitchen. We just handed over the info and he did the rest Marion Matchett19/01/2025Trustindex verifies that the original source of the review is Google. While on holiday in September 2024, our water tank burst causing quite a lot of damage to our house. We had been given Jordan Freel's name as an independent assesor, employed by PCLA. From our first point of contact Jordan remained professional, polite, and always contactable. He was very helpful in anyway and helped cut down the stress. Would have no hesitation recommending him to anyone in need of assistance in such matters. gladys steed17/01/2025Trustindex verifies that the original source of the review is Google. Pleasant and efficient a pleasure to work with Michael Steele09/12/2024Trustindex verifies that the original source of the review is Google. Declan was very quick to get in contact and give reassurance. Dealt with things very quickly and organised the on site assessment which was straight forward and dealt with the claim quickly with the insurers to get a agreed claim which was satisfactory Patrick Dornan26/11/2024Trustindex verifies that the original source of the review is Google. Highly recommended for those unsure how to deal with insurance company's. Takes your claim out of your hands and deals directly with the insurance company on your behalf. Thorough professional service throughout and took the stress out of my claim with a successful outcome. Thank you Declan. Brian Slattery25/11/2024Trustindex verifies that the original source of the review is Google. Made contact with Jordan regarding escape of water in my home, Jordan arrived a few days later to start the claim, Jordan always kept in contact with us with updates, we received a settlement offer that we were more than happy with. By using PCLA and Jordan this took the pressure of communicating direct with our insurance company as it was done for us, I would highly recommend Jordan to look after your claim. Thanks for everything you have done for us Jordan. Rosemary and Brian. James Gibson11/11/2024Trustindex verifies that the original source of the review is Google. Declan was excellent in handling our situation. All questions answered and we were kept informed every step of the way. Would highly recommend.
Please Note: We’re only able to service clients in Northern Ireland.
When you’re dealing with the stress and disruption of a home insurance claim, you need a partner you can trust to make the process easy. PCLA’s team of certified loss assessors have the knowledge, experience and tenacity to secure the settlement you deserve, so you can focus on getting your life back to normal.
A Loss Assessor is an independent insurance claims expert who works for you, the policyholder—not the insurance company. Our job is to manage your home insurance claim from start to finish, making sure you get the full settlement you’re entitled to.
Unlike a Loss Adjuster, who is appointed by and acts for your insurer, a Loss Assessor represents your interests alone.
They:
You might also hear a loss assessor referred to as a:
All of these terms reflect the same idea: a professional on your side, guiding you through the claims process and helping to reduce your stress.
Loss assessors are insurance claims professionals, but unlike loss adjusters or insurance investigators, our loyalty lies with the homeowner—not the insurer.
Feature | Loss Assessor | Loss Adjuster |
Represents | Policyholder | Insurance Company |
Appointed by | Policyholder | Insurance Company |
Paid by | Policyholder (at PCLA we charge 10% of the final settlement offer + VAT) | Insurance Company |
Primary Goal | To get the policyholder everything they are entitled to under the terms of their policy. | Evaluate and Challenge the validity of the claim |
Role | Advocate, negotiator for the policyholder | Investigator, evaluator for the insurer |
Independence | Independent of the insurance company, works for the policyholder | Employed by or contracted by the insurance company |
Feeling overwhelmed by a property damage insurance claim? Don’t let the stress consume you!
At PCLA, our expert claims management team knows exactly what to claim for to maximise your settlement in Northern Ireland. We have years of experience navigating the complex claims process and fighting for the compensation you deserve.
Imagine having a dedicated ally by your side, handling all the paperwork, negotiations, and headaches on your behalf. Our personalised service ensures you receive a fair and timely settlement, so you can focus on restoring your property and moving forward with peace of mind.
Don’t settle for less than you’re entitled to. Find out how our clients get the maximum settlement after using PCLA’s Claims Management service.
Finding a leak in your home or business can be a major headache. Not only does it disrupt your daily routine, it can cause significant damage to your property.
Our expert leak detection specialists have the tools and expertise to quickly and accurately locate leaks in your property, saving you time and money. Don’t let a leak cause any more damage – trust PCLA for reliable leak detection services.
Water damage can cause extensive and costly damage to your home, leaving you stressed and overwhelmed. Dealing with the insurance company can be a tedious and confusing process, leaving you unsure if you will receive your full payout.
Don’t let water damage ruin your life, trust PCLA to help you get the settlement you’re entitled to. Our team of experts will ensure you get the maximum settlement for the water damage caused to your home.
Dealing with fire damage to your home can be a daunting and stressful task. The insurance claim process can add to this stress, with complex paperwork and negotiations.
At PCLA, we understand this burden and have over 20 years of experience in handling fire damage insurance claims. Our team of expert negotiators will work tirelessly on a no win, no fee basis to ensure the best outcome for you.
Let us handle the complexities of your claim so you can focus on recovering and rebuilding your home. Trust PCLA to safely and efficiently manage your fire damage claim and alleviate your stress.
Dealing with property damage to your home can be a nightmare. It can leave you feeling overwhelmed and stressed out as you try to figure out the insurance claim process.
Let PCLA take the burden off your shoulders. With over 20 years of experience and a team of expert negotiators, we will handle all your property damage claims with professionalism and care.
Trust PCLA to handle all your property damage claims, so you can focus on getting your life back to normal.
We’ve helped 1000’s of clients using this exact method.
This proven step-by-step guide will give you clear, easy-to-follow steps for making a successful home insurance claim.
Enter your details below to get your free guide today.
With offices in Belfast and Omagh, we’re uniquely equipped to handle claims in every corner of the country. Our local expertise, combined with our national resources, means you get the best of both worlds – personalised service and maximum claim success.