PCLA Service Areas

PCLA helps homeowners, landlords, and businesses across Northern Ireland and Scotland with property insurance claims, loss assessor services, and leak detection.

We are headquartered in Belfast and have an office in Glasgow, allowing our team to support policyholders across both regions with practical, evidence-led help after property damage.

If your home, rental property, or business premises has been affected by water damage, fire, storm, flooding, an oil leak, impact damage, theft, or another insured event, choose your region below to find the most relevant local PCLA area.

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Choose Your Region

Northern Ireland

PCLA works throughout Northern Ireland, supporting homeowners, landlords, and businesses with property insurance claims, loss assessor services, and leak detection.
From our Belfast headquarters, our team travels across NI to inspect damage, prepare evidence, and help policyholders manage claims through to settlement.

Visit Northern Ireland

Scotland

PCLA supports policyholders across Scotland through our Glasgow office, offering expert assistance tailored to your needs. Whether you need loss assessors in Glasgow, loss assessors in Edinburgh, loss assessors in Kilmarnock, loss assessors in Stirling, or loss assessors in Motherwell, our team is here to help.
We specialise in property insurance claim support, loss assessor services, and leak detection throughout the Central Belt, ensuring that you receive professional guidance and peace of mind every step of the way.

Visit Loss Assessors Scotland

Independent Claim Support In Your Area

When property damage happens, it can be difficult to know what to do first, what evidence you need, or whether the insurer’s assessment is complete.

PCLA acts for you as the policyholder, not the insurer. We help inspect damage, prepare supporting evidence, deal with insurers and loss adjusters, and keep your claim moving towards a fair settlement under the terms of your policy.

Use the regional links above to find your nearest PCLA area page, or call us if you are unsure which area applies to you.

Why Clients Chooses PCLA: Our 5-Star Service

*based on Google reviews

      EXCELLENT  
   Based on 274 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Lynn Diver 
 
 
 
 Trustindex verifies that the original source of the review is Google. Cannot recommend these guys enough! After being with our Insurance Company for years the offer they made us was shocking. From the first Phonecall with Greg all the stress and worry eased. Declan took care of everything all the hassle and numerous phoncalls etc. They made sure the Payout we recieved was what we deserved.
  
 
      Posted on Google  
   
   Andrew Robinson 
 
 
 
 Trustindex verifies that the original source of the review is Google. As we both work with a young child, Declan was a massive help taking on sorting out a leak claim with our insurers. The whole process was incredibly easy for us as Declan did the heavy lifting and we came away with a very reasonable agreement. Would absolutely recommend for people that have a significant claim and can't dedicate their time to dealing with insurance companies.
  
 
      Posted on Google  
   
   Janet Kitchen 
 
 
 
 Trustindex verifies that the original source of the review is Google. Having Jordan working on our behalf made the whole experience of having to deal with an insurance claim for a mains leak much easier. Would recommend
  
 
      Posted on Google  
   
   Kathleen Barclay 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great company Declan was very helpful
  
 
      Posted on Google  
   
   Jojo Anne 
 
 
 
 Trustindex verifies that the original source of the review is Google. Delighted with this company Greg Smyth was our loss assessor and he was always very polite and knowledgeable and helped us so much. Very prompt to respond to emails and kept us posted appropriately. Highly recommend. Thank you for everything Greg your a star
  
 
      Posted on Google  
   
   Moyra Lock 
 
 
 
 Trustindex verifies that the original source of the review is Google. Superb service from start to finish from my loss assessor, Jordan Freel. He made the entire claims process smooth and stress-free.  Jordan handled everything superbly and kept me informed throughout.  He secured a significant outcome on my behalf, which I would never have achieved on my own.  Highly recommended!
  
 
      Posted on Google  
   
   Leonard Mein 
 
 
 
 Trustindex verifies that the original source of the review is Google. Best thing I did was to call PCLA after a contractor badly damaged my house. Having never had experience of claiming from a public liability policy before the whole experience seemed daunting and had the potential to get short changed as you are relying on the insurance loss adjuster to keep you right. However Greg from PCLA was on it from the get go and tirelessly fought my corner. The end result was a great settlement figure I have no doubt I wouldn't have been able to achieve on my own. Excellent all round.
  
 
      Posted on Google  
   
   Paul Fitzsimons 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very effective and Declan was a huge helping in assessing the damages and then fronting the full engagement with the insurance company to a successful conclusion
  
 
      Posted on Google  
   
   Paula Truesdale 
 
 
 
 Trustindex verifies that the original source of the review is Google. Matthew was professional,friendly and very polite when dealing with my claim.He took time to ensure I understood the process and listened to any questions I had and took time to answer them,ensuring I understood.Highly recommended.
  
 
      Posted on Google  
   
   Conor Clarke 
 
 
 
 Trustindex verifies that the original source of the review is Google. I had Greg dealing with my case. From the start he was excellent. Had a few problems with the insurance company before it was sorted but he was able to fight my case the whole way through. Thanks very much Greg
  
 
  
  
 
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