How to make a successful insurance claim
Do you want to make sure you receive everything you are entitled to from your insurance claim?
We understand that many people find the insurance claims process frustrating. We are here to help!!!
As a team of expert loss assessors, PCLA will make sure your claim is dealt with in your best interests.
PCLA will manage the claim process for you. From reporting the claim to your Insurer to meeting with the Loss Adjuster to costing out the works required to negotiating the best possible settlement, PCLA will do everything to minimise any stress and inconvenience to get you back on track as quickly as possible.
Our expert loss assessors are available today to offer advice and support for your insurance claim. Ask PCLA to take the stress out of your insurance claim today.
Let PCLA help you get the settlement you deserve.
Do you need to make a household insurance claim?
PCLA can help you:
- Our first survey is free and carried out within 24 hours.
- No claim is too big or too small.
- We fully assess the damage and carry out any necessary tests e.g. a moisture survey after a pipe leak.
- We will contact your insurance company on your behalf… so you don’t have to.
- We arrange a suitable appointment for the insurance company’s loss adjuster to come and view the damage.
- We will be on site to meet the loss adjuster and agree the full scope of works needed to get your property back to its pre-loss condition.
- We help you with any paperwork needed by insurers, this can range from a claim form to a plumbers report.
- We compile a detailed estimate so you don’t have to acquire multiple estimates from various trades.
- We will negotiate the best possible settlement under the terms of your policy.
- The settlement payment goes directly to you, so you are always in control.
- We only get paid when you have received your payment from your insurer.
What our clients say
EXCELLENT Based on 273 reviews Posted on Google Kathleen Barclay29/05/2026Trustindex verifies that the original source of the review is Google. Great company Declan was very helpfulPosted on Google Jojo Anne18/05/2026Trustindex verifies that the original source of the review is Google. Delighted with this company Greg Smyth was our loss assessor and he was always very polite and knowledgeable and helped us so much. Very prompt to respond to emails and kept us posted appropriately. Highly recommend. Thank you for everything Greg your a starPosted on Google Moyra Lock30/04/2026Trustindex verifies that the original source of the review is Google. Superb service from start to finish from my loss assessor, Jordan Freel. He made the entire claims process smooth and stress-free. Jordan handled everything superbly and kept me informed throughout. He secured a significant outcome on my behalf, which I would never have achieved on my own. Highly recommended!Posted on Google Leonard Mein17/04/2026Trustindex verifies that the original source of the review is Google. Best thing I did was to call PCLA after a contractor badly damaged my house. Having never had experience of claiming from a public liability policy before the whole experience seemed daunting and had the potential to get short changed as you are relying on the insurance loss adjuster to keep you right. However Greg from PCLA was on it from the get go and tirelessly fought my corner. The end result was a great settlement figure I have no doubt I wouldn't have been able to achieve on my own. Excellent all round.Posted on Google Paul Fitzsimons13/04/2026Trustindex verifies that the original source of the review is Google. Very effective and Declan was a huge helping in assessing the damages and then fronting the full engagement with the insurance company to a successful conclusionPosted on Google Paula Truesdale01/04/2026Trustindex verifies that the original source of the review is Google. Matthew was professional,friendly and very polite when dealing with my claim.He took time to ensure I understood the process and listened to any questions I had and took time to answer them,ensuring I understood.Highly recommended.Posted on Google Conor Clarke19/02/2026Trustindex verifies that the original source of the review is Google. I had Greg dealing with my case. From the start he was excellent. Had a few problems with the insurance company before it was sorted but he was able to fight my case the whole way through. Thanks very much GregPosted on Google Bernard Havern16/02/2026Trustindex verifies that the original source of the review is Google. Brilliant experience with Declan, very helpful and friendly.Posted on Google Bronagh McAtasney05/02/2026Trustindex verifies that the original source of the review is Google. I was stressed about my insurance claim but PCLA made the experience clear and straightforward. Easy to deal with. I'm delighted with the outcome. Thank you, Declan.Posted on Google Michelle Early30/01/2026Trustindex verifies that the original source of the review is Google. Great experience with this company. Declan very professional and helpful. We really appreciate your assistance.
Commercial Insurance Claim?
Along with Household Claims we also specialise in Commercial Insurance Claims a.k.a Business claims. Loss of Business can be detrimental to lots of people along with their families so we, as a team, know that Speed of Service is of utmost importance in these instances. Our qualified team are more than equipped to deal with even the most complex of claims in record timing – Read more about our team on the About Us page.
- Our first survey is free & carried out within 24 hours.
- We fully assess the damage to your business & carry out any necessary tests.
- We work quickly & effectively to get your business reopened as soon as possible.
- We will contact your Insurance Company on your behalf & insist on having a Loss Adjuster on-site within 24 hours of notification.
- We arrange a suitable appointment for the insurance loss adjuster to come and view the damage.
- We are on site to meet the loss adjuster and agree the full scope of work needed to get your property back to its pre-loss condition.
- We can compile a claim for you under the Business Interruption element of your policy. This is a complex element that needs a comprehensive understanding.
- We assist you in any paperwork needed for insurers. This can range from a claim form to a plumbers report.
- We compile a detailed estimate for you so you don’t have the stress of acquiring multiple estimates from various trades.
- We will negotiate the best possible settlement under the terms of your policy.
- The payment goes directly to you, meaning you are always in control.
- We only get paid when you have received your payment from insurers.
- 24 hour advice on project work.
