How to make a successful insurance claim

Do you want to make sure you receive everything you are entitled to from your insurance claim?

We understand that many people find the insurance claims process frustrating. We are here to help!!!

As a team of expert loss assessors, PCLA will make sure your claim is dealt with in your best interests.

PCLA will manage the claim process for you. From reporting the claim to your Insurer to meeting with the Loss Adjuster to costing out the works required to negotiating the best possible settlement, PCLA will do everything to minimise any stress and inconvenience to get you back on track as quickly as possible.

Our expert loss assessors are available today to offer advice and support for your insurance claim. Ask PCLA to take the stress out of your insurance claim today.

Let PCLA help you get the settlement you deserve.

Do you need to make a household insurance claim?

PCLA can help you:

Our first survey is free and carried out within 24 hours.
No claim is too big or too small.
We fully assess the damage and carry out any necessary tests e.g. a moisture survey after a pipe leak.
We will contact your insurance company on your behalf… so you don’t have to.
We arrange a suitable appointment for the insurance company’s loss adjuster to come and view the damage.
We will be on site to meet the loss adjuster and agree the full scope of works needed to get your property back to its pre-loss condition.
We help you with any paperwork needed by insurers, this can range from a claim form to a plumbers report.
We compile a detailed estimate so you don’t have to acquire multiple estimates from various trades.
We will negotiate the best possible settlement under the terms of your policy.
The settlement payment goes directly to you, so you are always in control.
We only get paid when you have received your payment from your insurer.

What our clients say

Gail Mccandless

16/10/2023

Had a substantial leak in my house and a friend recommended Jordan. Jordan was great and handled everything from start to finish with my insurance company. Would definitely recommend.

Kevin Duffy

16/10/2023

Jordan was really supportive and professional throughout the process, very knowledgeable, and always available to answer any queries we had, and he got us a great settlement

09/10/2023

Many thanks Greg for all your help and advice with my recent insurance claim it certainly made the process less stressful

kieran mcilvenna

27/09/2023

Very efficient & quick service

Carla Shortt

18/09/2023

I was recommended PCLA recently to handle my claim after I had a leak in my bathroom. After contacting them with the details Declan completely handled everything from start to finish. Within 3 weeks of making contact my claim was settled and funds in my account. Cannot recommend enough.

Raymond Hogan

18/09/2023

Declan provided a fast, efficient and professional response to my initial enquiry regarding making an insurance claim. He handled all subsequent dealings with my insurance company and any additional outside bodies. I would have no reservation in recommending him and his organisation to anyone.

Cj McCullaugh

11/09/2023

Excellent professional service from Declan. My bathroom had a leak which caused a lot of damage, Declan called out to talk us through the process, he handled everything with the insurance company from start to finish. Declan was always reachable via telephone and kept me updated thought out the process, I was very happy with the final settlement. I would recommended!

Gerard McGrady

31/08/2023

Great experience with Gregg and Declan. Attended my problem and put words into actions immediately. Even stayed on top of me to provide information to speed up the whole process. Great outcome!

Mark Andrews

30/08/2023

These guys were recommended to us by a friend. They looked after everything from start to finish. They were 100% professional during the entire process. Thank you.

Commercial Insurance Claim?

Along with Household Claims we also specialise in Commercial Insurance Claims a.k.a Business claims. Loss of Business can be detrimental to lots of people along with their families so we, as a team, know that Speed of Service is of utmost importance in these instances. Our qualified team are more than equipped to deal with even the most complex of claims in record timing – Read more about our team on the About Us page.

Our first survey is free & carried out within 24 hours.
We fully assess the damage to your business & carry out any necessary tests.
We work quickly & effectively to get your business reopened as soon as possible.
We will contact your Insurance Company on your behalf & insist on having a Loss Adjuster on-site within 24 hours of notification.
We arrange a suitable appointment for the insurance loss adjuster to come and view the damage.
We are on site to meet the loss adjuster and agree the full scope of work needed to get your property back to its pre-loss condition.
We can compile a claim for you under the Business Interruption element of your policy. This is a complex element that needs a comprehensive understanding.
We assist you in any paperwork needed for insurers. This can range from a claim form to a plumbers report.
We compile a detailed estimate for you so you don’t have the stress of acquiring multiple estimates from various trades.
We will negotiate the best possible settlement under the terms of your policy.
The payment goes directly to you, meaning you are always in control.
We only get paid when you have received your payment from insurers.
24 hour advice on project work.

Types of Claims

We offer help and advice with all instances of Commercial and Domestic Property Damage. Learn more about the different types of insurance claims that PCLA can help you with by clicking the links below.

House Fire

One of the most devastating events that can happen to a family is when their home has been damaged by fire. Getting your life back to normal can be complicated and time consuming. Find out how PCLA can help.

Water Damage

Water damage claims come in all forms. The most common include leaking pipes, leaking roofs, dish washer leaks, washing machine leaks, and drainage leaks.

Storm Damage

With the increasing amount of storms and the damage they cause, it is more important than ever to have a qualified professional, such as Property Claims Loss Assessors, acting on your behalf to represent you through the claim process.

Accidental Damage

If you have suffered any damage to your home or contents then your best course of action is to call us and speak to us over the phone, where we can tell you if your accidental damage incident is likely to be covered.

Flood Damage Claim

Did you know that the average domestic flood claim is around £31,000? It is imperative that you have a qualified professional such as Property Claims Loss Assessors (PCLA) acting on your behalf should your property be affected by flooding and you need to make a claim.

Impact Damage

Impact damage is exactly as it sounds, when something impacts your property and causes damage. The two main causes are from vehicles colliding with your property or heavy machinery, for example diggers, hitting your boundary wall.

Oil damage

Oil Spill damage is probably the most underestimated and most devastating type of damage to your health and property.
If you think you may have an oil leak at your property, call Property Claims Loss Assessors (PCLA) today and arrange for one of our Assessors to visit your property to undertake a no obligation free survey.

Theft and Burglary Insurance Claim

Unfortunately, these types of claims are on the rise. Your insurance company may only be willing to pay for some of the stolen items. They might ask you questions, which if not answered correctly, might result in them withholding the full settlement. Contact us to get professional advice on your claim before contacting your insurance company.