Dealing with an oil spill, heating oil leak, or tank failure in Glasgow? If you’re facing oil stains, contaminated ground, a strong smell in the house, or damage after an escape of oil, we’re here to help.
Call Our Glasgow Claims Team: 0141 461 2406
Fast response. No obligation.
Don’t Settle for Less — Let PCLA Handle the Stress.
An escape of oil at home can be more than a mess—it’s a disruption that affects your heating, daily life, and even your health. The smell, the clean-up, and worry about long-term damage are stressful enough. But when it comes to making an insurance claim, many Glasgow homeowners find the process confusing and slow, with endless paperwork, technical language, and low initial offers from insurers.
PCLA are independent claims experts who act for you, not your insurer. We take charge of the entire home insurance claim process—documenting all visible and hidden oil damage, handling negotiations with insurers like Aviva, Direct Line, and AXA, and making sure your oil spill clean up, specialist remediation, and all costs are covered under your home insurance policy. From start to finish, we’re in your corner.
What We Do | Why It Matters |
---|---|
Independent property assessment (oil leaks, heating system, contaminated soil) | Ensures all damage is included |
Full claims management—oil spill clean up, paperwork, remediation quotes | Saves you time, hassle, and paperwork |
Negotiation with your insurer (including Aviva, Direct Line, and more | Avoids low offers, protects your interests |
Local Glasgow expertise | Fast response, local knowledge, face-to-face help |
Help with evidence, technical reports & documentation | Ensures your claim is fully supported |
Speak to our Glasgow team—describe what’s happened, ask questions, and we’ll check your policy cover in plain English.
We arrange a fast visit to assess all visible and hidden oil spill damage, contamination, and heating system issues. We gather all evidence needed for your claim.
Our team prepares detailed reports, organises technical documents, and works with specialist remediation companies. We handle every aspect of the home insurance claim process.
We deal directly with your insurer—Aviva, Direct Line, AXA, or whoever your provider is—pushing back on low offers and ensuring you get the best possible settlement.
Once your claim is settled, you’re free to use your preferred local contractors or our trusted recommendations. There’s no obligation—your choice.
Call Our Glasgow Team Today!
Fast response. No obligation. We’re here when you need us.
Case Study: When a family in Bearsden discovered oil leaking from their tank, their home was filled with fumes, the garden was stained, and the heating failed. Their insurer’s first offer was just £24,500—barely enough to cover the basics.
PCLA stepped in, arranged a full site survey, and uncovered hidden contamination beneath the house. We managed the home insurance claim, handled all communication, and pushed back against the low offer.
Result: The final settlement reached £32,750, covering specialist clean up, repairs, and lost heating costs. The family never had to deal with the insurer again.
Most standard home insurance policies in Scotland cover sudden and accidental oil leaks affecting your home’s fabric and lost oil. However, many policies do not cover environmental clean-up costs if oil contaminates soil or watercourses, or they may have limits and exclusions related to maintenance issues or gradual leaks.
It’s important to check your policy carefully and get expert advice to ensure you claim for all eligible costs, including clean-up and repairs.
Insurers often try to limit payouts by citing “wear and tear” or “lack of maintenance.” This is a common challenge with oil leak claims.
Hiring a professional loss assessor means you have an expert who understands insurer tactics and can challenge unfair decisions, gather the right evidence, and negotiate a fair settlement on your behalf—saving you time, stress, and money.
Yes. Under UK environmental laws, including the Environmental Protection Act 1990, you have a duty to prevent pollution. If oil contaminates watercourses, soil, or neighbouring land, you could face legal action or fines.
Professionals can help manage the clean-up properly, liaise with environmental agencies, and ensure you meet all legal obligations, protecting you from liability.
If oil has entered the environment—such as drains, streams, or soil—you must report the spill to SEPA promptly. Failure to do so can lead to legal consequences. We guide you through this process and handle communications with regulators, so you don’t have to worry about missing important steps.
Depending on the severity of the spill and the presence of harmful fumes, temporary relocation may be necessary for your family’s safety. If so, all reasonable costs for alternative accommodation and related expenses can be included in your insurance claim, so you won’t be left out of pocket.
We respond urgently because oil leaks can worsen quickly and pose health risks. From the moment you contact us, we’ll assess the damage, advise on immediate safety measures, start your insurance claim, and coordinate clean-up and repairs. We handle all insurer communications and paperwork, keeping you informed and reducing your stress.
We work on a “no win, no fee” basis, meaning you only pay if your claim is successful. This ensures you face no upfront costs or financial risk. Typically, the increased settlement we may secure, will more than covers our fees, leaving you better off overall.
Call our Glasgow claims team today for straight answers and real support.
Fast, local support. No pressure—just honest help when you need it.
When you experience property damage, you need fast, expert help—without the burden of navigating your insurance policy alone. We support homeowners across Scotland with a wide range of domestic insurance claims, providing trusted advice and full claims support from start to finish.
We assess property damage, prepare full evidence packs, and negotiate directly with your insurer to secure the best possible settlement. As your dedicated loss assessor, we act on behalf of the policyholder—not the insurance company—so your interests always come first.
Our team handles every aspect of your claim: from documenting damage to liaising with loss adjusters and challenging low offers. We make complex claims management simple—eliminating paperwork, reducing delays, and ensuring you receive everything you’re entitled to under your policy.
We help with burst pipes, leaks, and appliance failures, preparing detailed moisture reports and managing your escape of water insurance claim end-to-end.
From kitchen fires to smoke and structural damage, we carry out full assessments, compile evidence, and negotiate to secure your full fire damage entitlement.
We assess domestic heating oil leaks and contamination, prepare specialist reports, and work to recover all clean-up and repair costs.
We assist with claims for septic system failures and environmental contamination, documenting the cause and coordinating repair estimates.
We support claims caused by fallen trees, high winds, and roof damage, ensuring all visible and hidden damage is accurately reported.
We help with unexpected events—from broken fixtures to dropped items—gathering photos, reports and handling all insurer correspondence.
We handle claims for both external and internal flooding, including sewer backups, surface water ingress and heavy rainfall, ensuring no detail is overlooked.
We manage claims involving vehicles striking walls or structures, coordinating structural inspections and preparing reports insurers can’t ignore.
We document all loss and forced entry damage following theft or vandalism, preparing accurate inventories and guiding you through the police reporting and claims process.
PCLA are Independent Loss Assessors and Claims Managers who work solely for you—the policyholder.
We help homeowners and business owners across Glasgow deal with sudden damage, water leaks, fires, and insurance complications. If you’ve suffered loss or disruption, we take the pressure off.
With over 25 years’ experience and a team of qualified surveyors, we handle every stage of the claims process—assessment, paperwork, negotiation, and repair coordination—so you don’t have to.
We act on your behalf to secure the full settlement you’re entitled to under your policy. No chasing calls. No second-guessing the process. Just clear, expert support from start to finish.
We make insurance claims easier, faster, and fairer.