Professional Loss Assessors Fighting for Your Home Insurance Claim

Very helpful staff. Very pleased with the whole service.

What a fantastic service! I discovered a leak in my landing but couldn't understand where from (pipes? radiator? bathroom waterproofing?), so I contacted them - Neil came the day after, found it, and fixed the leaking lead pipe temporarily. The day after, they sent a plumber to replace it. Next, Greg took care of my insurance claim, which took a little over a month and a half. All I had to do was, explain my circumstances to them and gave them the details of my insurance policy. Next thing I know, the guy from the insurance came to assess the damage along with a person from PCLA. A few weeks later, I got the settlement. Absolutely fantastic service, easy to reach and very personable. Contact them with confidence!

Top class from start to finish !!

We honestly don’t know what we would have done without Jordan during what turned into a very long and stressful insurance claim. The whole process was far more complicated and drawn out than it ever should have been, with so many mistakes, delays and issues caused by the assessor appointed by the insurer. There were incorrect and missing items on the scope of works, and communication was often extremely poor. Jordan was brilliant throughout. He continually challenged the things that were wrong or missing and never seemed willing to simply accept an answer when something didn’t look right. He also kept chasing the insurer and pushing for answers when communication had completely broken down. Most importantly, Jordan managed to get us a substantially better offer than the one we were initially given. Considering the difference between the original offer and what he eventually managed to achieve for us, we are incredibly grateful that we had him fighting our corner. What could have been an even more overwhelming experience was made much easier knowing that Jordan was dealing with things, keeping on top of the insurer and making sure our interests were being properly represented. He was always persistent, professional and genuinely committed to getting the right outcome for us. It was clear that he cared about the result . We would absolutely recommend Jordan to anyone who finds themselves having to make an insurance claim, particularly if things become complicated or you feel you’re not being listened to. Having someone knowledgeable and persistent on your side really does make a huge difference. Thank you, Jordan, for all your hard work, patience and persistence. We really appreciate everything you did for us.

Was delighted how the claim was managed and pleased with outcome Declan wasvery professional throughout the procedure and kept in contact which was very important many thanks again

I had some serious water leaks in my house and needed help navigating the insurance claim process to get everything fixed. I reached out to PCLA and was mainly working with Jordan and Josh. From the start they made the whole experience so much less stressful. They guided me through every step of the insurance claim, explained things clearly, and fought to make sure I got the money I was entitled to. Jordan and Josh were both responsive, professional, and genuinely helpful the entire time. Because of their work I am now able to get the work done that is needed without the usual headaches that come with insurance claims. I really appreciate the support and would definitely recommend PCLA to anyone dealing with a similar situation.

Greg looked after our claim from start to finish and nothing was an issue for him and his team. The work was carried out to a much better level than I expected. Delighted with the whole process. He took all the stress away from us and dealt with things very efficiently. Top class service

Having Jordan working on our behalf made the whole experience of having to deal with an insurance claim for a leak much easier. Would highly recommend Jordan and Property Claims Loss Assessors Ltd.