Professional Loss Assessors Fighting for Your Home Insurance Claim
We simplify the claims process, so you can focus on what matters most.
PCLA helps Northern Ireland homeowners secure fair insurance settlements for property damage, water leaks, and structural issues. We manage your entire claim, so you don’t have to.
Contact PCLA Today for Expert Assistance with Your Residential Claim.
No stress, no hassle
We'll speak to your Insurance Company and meet with the Loss Adjuster. We compile all costs - so there's no need for you to get builders' quotes!
Get your full entitlement
Our promise is to get you the best possible settlement under the terms of your policy. With all of the money going directly to you. No win, no fee!
Fast Response
We understand the urgency of your claim. That's why we can provide a free property damage survey within 24 hours.
Don’t Leave Money on the Table – Let Us Fight for You
Maximise Your Settlement with PCLA.
Insurance companies often offer quick, low settlements to close claims fast. At PCLA, we’ll ensure you get everything you’re entitled to, not just the first offer.
- Higher Settlements: On average, our clients receive up to 50% more than they would on their own.
- Rapid Response: We’ll be on-site within 24 hours to assess damage and prevent further losses.
- Expert Knowledge: With over 20 years of experience, we understand every tactic insurers use to reduce payouts.
- No Win, No Fee: Our service is risk-free. If we don’t win, you don’t pay.
“The insurers initially offered £8,500 for extensive water damage in my kitchen. Thanks to PCLA’s expertise, my final settlement was £12,800. Their negotiation made all the difference. And I didn’t have to do anything!“. Vic – Lisburn
Get your free claim assessment today.
Don’t risk losing thousands on your insurance claim.
Northern Ireland's Favourite Loss Assessor
*based on Google reviews
EXCELLENT Based on 245 reviews Aidan McCrossan29/03/2025Trustindex verifies that the original source of the review is Google. My elderly mother had a water leak recently causing a significant amount of damage, the thought of making a claim and managing that was too much for her. Declan and the team stepped in and fulfilled this role, taking all the stress and work out of it for my mum. We could not be happier with the the service provided both in terms of management and attention to detail with the claim. Aine Moore20/03/2025Trustindex verifies that the original source of the review is Google. We decided on a loss assesor for helping us deal with leaks in our home & putting it through our house insurance, Declan came highly reccomended to us, he took on the claim and made the process smoother with prompt reply’s & dealing with it all, meaning less stress for us & settled the claim quickly! Highly recommend. AnneMarie McGrade24/01/2025Trustindex verifies that the original source of the review is Google. Declan was extremely helpful and efficient when sorting my claim - thank you. Robbie Lough20/01/2025Trustindex verifies that the original source of the review is Google. Jordan did a great job dealing with the insurance company after we had a leak in our kitchen. We just handed over the info and he did the rest Marion Matchett19/01/2025Trustindex verifies that the original source of the review is Google. While on holiday in September 2024, our water tank burst causing quite a lot of damage to our house. We had been given Jordan Freel's name as an independent assesor, employed by PCLA. From our first point of contact Jordan remained professional, polite, and always contactable. He was very helpful in anyway and helped cut down the stress. Would have no hesitation recommending him to anyone in need of assistance in such matters. gladys steed17/01/2025Trustindex verifies that the original source of the review is Google. Pleasant and efficient a pleasure to work with Michael Steele09/12/2024Trustindex verifies that the original source of the review is Google. Declan was very quick to get in contact and give reassurance. Dealt with things very quickly and organised the on site assessment which was straight forward and dealt with the claim quickly with the insurers to get a agreed claim which was satisfactory Patrick Dornan26/11/2024Trustindex verifies that the original source of the review is Google. Highly recommended for those unsure how to deal with insurance company's. Takes your claim out of your hands and deals directly with the insurance company on your behalf. Thorough professional service throughout and took the stress out of my claim with a successful outcome. Thank you Declan. Brian Slattery25/11/2024Trustindex verifies that the original source of the review is Google. Made contact with Jordan regarding escape of water in my home, Jordan arrived a few days later to start the claim, Jordan always kept in contact with us with updates, we received a settlement offer that we were more than happy with. By using PCLA and Jordan this took the pressure of communicating direct with our insurance company as it was done for us, I would highly recommend Jordan to look after your claim. Thanks for everything you have done for us Jordan. Rosemary and Brian. James Gibson11/11/2024Trustindex verifies that the original source of the review is Google. Declan was excellent in handling our situation. All questions answered and we were kept informed every step of the way. Would highly recommend.
Over 20 Years of Success | £25M+ in Claims Recovered
We’ve helped thousands of Northern Ireland homeowners recover fair settlements for property damage. In times when insurance costs are rising significantly across Northern Ireland, having an expert on your side is more crucial than ever.
Our Simple 4-Step Process:
1. Initial Contact
- Call us on 028 9581 5318
- Or complete our quick online form
- Free initial consultation
2. Expert Assessment
- Professional review of your claim
- Clear guidance on next steps
- No-obligation advice
3. Detailed Survey
- Free comprehensive property inspection
- Documentation of all damage
- Expert evaluation of repair costs
4. Complete Claim Management
- We handle all insurer negotiations
- Regular updates on your claim
- Maximum settlement secured
Our Loss Assessor Service Includes:
- Free no obligation survey!
- Damage assessed within 24 Hours
- No win, No fee
- Certified Insurance Practitioners
- No need for builders estimates
- Over 25 years of experience
- Qualified Building Surveyors
- All money goes to you, not us
Why Choose PCLA?
Expert Claim Management
- Free, no-obligation survey
- Damage assessed within 24 hours
- We compile all costs for you
- Full management of the entire claims process
- Skilled negotiation with insurance companies
Client-Centric Approach
- All money goes directly to you
- No win, No fee guarantee
- We cover all of Northern Ireland
Professional Qualifications
- Certified Insurance Practitioners
- Qualified Building Surveyors
About PCLA
At PCLA, our mission is to empower Northern Ireland homeowners and businesses to receive their full and fair entitlement from insurance claims. We combine expert knowledge, unwavering dedication, and cutting-edge technology to maximise settlements, minimise stress, and restore peace of mind. Our commitment is to level the playing field between policyholders and insurance companies, ensuring that every client’s voice is heard and their rights are protected.
Our promise is to get you your full entitlement under the terms of your policy.
PCLA has grown from a small, local operation to Northern Ireland’s leading independent loss assessment firm. Over the past 20 years, we’ve helped thousands of clients recover millions of pounds in fair settlements, establishing ourselves as trusted advocates in the insurance claims process. Our team of certified professionals brings over 25 years of combined experience, ensuring that every client receives the highest level of service and expertise.
Remember, We Make Insurance Claims Easy!
Our promise is to get you the best possible settlement under the terms of your policy.
- We take the stress out of making an insurance claim
- We speed up the claims process for you
- Our knowledge and experience reduces the risk of your claim being declined
- We are qualified Building Surveyors who can spot damage you may not be aware of.
- Being local we can quickly get out to you for an initial survey and discussion.
- With over 25 years of experience we know what your policy will and will not cover.
- We know all local loss adjusters and have good working relationships with them.
- By getting you a cash settlement we give you the freedom to use your own contractor rather than the insurance companies'.
- We are your single point of contact throughout the life of your claim, so no need for you to chase up loss adjusters or insurance companies.