Professional Loss Assessors Fighting for Your Home Insurance Claim

We simplify the claims process, so you can focus on what matters most.

PCLA helps Northern Ireland homeowners secure fair insurance settlements for property damage, water leaks, and structural issues. We manage your entire claim, so you don’t have to.

Contact PCLA Today for Expert Assistance with Your Residential Claim.

No stress, no hassle

We'll speak to your Insurance Company and meet with the Loss Adjuster.
We compile all costs - so there's no need for you to get builders' quotes!

Get your full entitlement

Our promise is to get you the best possible settlement under the terms of your policy.
With all of the money going directly to you.
No win, no fee!

Fast Response

We understand the urgency of your claim. That's why we can provide a free property damage survey within 24 hours.

Don’t Leave Money on the Table

Independent representation from PCLA.

Insurance companies often offer quick, low settlements to close claims fast. At PCLA we work to make sure the claim reflects everything your policy covers, not just the first offer.

Properly evidenced claims: we document the full extent of the damage and cost it before it reaches the insurer.
Rapid response: we aim to be on site within 24 hours to assess the damage and prevent further losses.
Expert knowledge: with over 20 years of experience, we understand the tactics insurers use to reduce payouts.
Fees explained up front: PCLA explains its fee and terms clearly before appointment. Our fees are 10% of the final settlement + VAT.

“The insurers initially offered £8,500 for extensive water damage in my kitchen. Thanks to PCLA’s expertise, my final settlement was £12,800. Their negotiation made all the difference. And I didn’t have to do anything!“. Vic – Lisburn

Get your free claim assessment today.

Northern Ireland's Favourite Loss Assessor

*based on Google reviews

      EXCELLENT  
   Based on 274 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Lynn Diver 
 
 
 
 Trustindex verifies that the original source of the review is Google. Cannot recommend these guys enough! After being with our Insurance Company for years the offer they made us was shocking. From the first Phonecall with Greg all the stress and worry eased. Declan took care of everything all the hassle and numerous phoncalls etc. They made sure the Payout we recieved was what we deserved.
  
 
      Posted on Google  
   
   Andrew Robinson 
 
 
 
 Trustindex verifies that the original source of the review is Google. As we both work with a young child, Declan was a massive help taking on sorting out a leak claim with our insurers. The whole process was incredibly easy for us as Declan did the heavy lifting and we came away with a very reasonable agreement. Would absolutely recommend for people that have a significant claim and can't dedicate their time to dealing with insurance companies.
  
 
      Posted on Google  
   
   Janet Kitchen 
 
 
 
 Trustindex verifies that the original source of the review is Google. Having Jordan working on our behalf made the whole experience of having to deal with an insurance claim for a mains leak much easier. Would recommend
  
 
      Posted on Google  
   
   Kathleen Barclay 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great company Declan was very helpful
  
 
      Posted on Google  
   
   Jojo Anne 
 
 
 
 Trustindex verifies that the original source of the review is Google. Delighted with this company Greg Smyth was our loss assessor and he was always very polite and knowledgeable and helped us so much. Very prompt to respond to emails and kept us posted appropriately. Highly recommend. Thank you for everything Greg your a star
  
 
      Posted on Google  
   
   Moyra Lock 
 
 
 
 Trustindex verifies that the original source of the review is Google. Superb service from start to finish from my loss assessor, Jordan Freel. He made the entire claims process smooth and stress-free.  Jordan handled everything superbly and kept me informed throughout.  He secured a significant outcome on my behalf, which I would never have achieved on my own.  Highly recommended!
  
 
      Posted on Google  
   
   Leonard Mein 
 
 
 
 Trustindex verifies that the original source of the review is Google. Best thing I did was to call PCLA after a contractor badly damaged my house. Having never had experience of claiming from a public liability policy before the whole experience seemed daunting and had the potential to get short changed as you are relying on the insurance loss adjuster to keep you right. However Greg from PCLA was on it from the get go and tirelessly fought my corner. The end result was a great settlement figure I have no doubt I wouldn't have been able to achieve on my own. Excellent all round.
  
 
      Posted on Google  
   
   Paul Fitzsimons 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very effective and Declan was a huge helping in assessing the damages and then fronting the full engagement with the insurance company to a successful conclusion
  
 
      Posted on Google  
   
   Paula Truesdale 
 
 
 
 Trustindex verifies that the original source of the review is Google. Matthew was professional,friendly and very polite when dealing with my claim.He took time to ensure I understood the process and listened to any questions I had and took time to answer them,ensuring I understood.Highly recommended.
  
 
      Posted on Google  
   
   Conor Clarke 
 
 
 
 Trustindex verifies that the original source of the review is Google. I had Greg dealing with my case. From the start he was excellent. Had a few problems with the insurance company before it was sorted but he was able to fight my case the whole way through. Thanks very much Greg
  
 
  
  
 
     Verified by Trustindex  Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

Over 20 Years of Success | £25M+ in Claims Recovered

We’ve helped thousands of Northern Ireland homeowners recover fair settlements for property damage. In times when insurance costs are rising significantly across Northern Ireland, having an expert on your side is more crucial than ever.

Our Simple 4-Step Process:

1. Initial Contact

Call us on 028 9581 5318
Or complete our quick online form
Free initial consultation

2. Expert Assessment

Professional review of your claim
Clear guidance on next steps
No-obligation advice

3. Detailed Survey

Free comprehensive property inspection
Documentation of all damage
Expert evaluation of repair costs

4. Complete Claim Management

We handle all insurer negotiations
Regular updates on your claim
Settlement negotiated on your behalf

Our Loss Assessor Service Includes:

Why Choose PCLA?

Expert Claim Management

Free, no-obligation survey
Damage assessed within 24 hours
We compile all costs for you
Full management of the entire claims process
Skilled negotiation with insurance companies

Client-Centric Approach

All money goes directly to you
No win, No fee guarantee
We cover all of Northern Ireland

Professional Qualifications

Certified Insurance Practitioners
Qualified Building Surveyors

About PCLA

At PCLA, our mission is to empower Northern Ireland homeowners and businesses to receive their full and fair entitlement from insurance claims. We combine expert knowledge, unwavering dedication, and cutting-edge technology to evidence claims properly, minimise stress, and restore peace of mind. Our commitment is to level the playing field between policyholders and insurance companies, ensuring that every client’s voice is heard and their rights are protected.

Our promise is to get you your full entitlement under the terms of your policy.

PCLA has grown from a small, local operation to Northern Ireland’s leading independent loss assessment firm. Over the past 20 years, we’ve helped thousands of clients recover millions of pounds in fair settlements, establishing ourselves as trusted advocates in the insurance claims process. Our team of certified professionals brings over 25 years of combined experience, ensuring that every client receives the highest level of service and expertise.

Remember, We Make Insurance Claims Easy!

Our promise is to get you the best possible settlement under the terms of your policy.

We take the stress out of making an insurance claim
We speed up the claims process for you
Our knowledge and experience reduces the risk of your claim being declined
We are qualified Building Surveyors who can spot damage you may not be aware of.
Being local we can quickly get out to you for an initial survey and discussion.
With over 25 years of experience we know what your policy will and will not cover.
We know all local loss adjusters and have good working relationships with them.
By getting you a cash settlement we give you the freedom to use your own contractor rather than the insurance companies'.
We are your single point of contact throughout the life of your claim, so no need for you to chase up loss adjusters or insurance companies.