If your home has suffered flood damage—burst pipes, torrential rain, overflowing rivers, or leaks from neighbouring flats—getting your insurance claim sorted quickly matters.
We help homeowners and landlords across Glasgow recover from flood disasters with expert claims support and local experience.
Call Our Glasgow Claims Team Today!
Fast response. No obligation.
Don’t let a flood upend your life — let PCLA handle the hassle so you can focus on getting back to normal.
Flood damage is a shock. One day your kitchen’s dry—the next, water is pouring in, floors are ruined, and the smell of damp lingers everywhere. Insurance claims are supposed to help, but in reality, you’re left facing endless paperwork, requests for evidence, and slow responses. Insurers often ask for more and more proof, drag their feet, or offer payouts that won’t cover the cost of repairs.
That’s where PCLA comes in. We’re independent loss assessors—local to Glasgow—who work for you, not the insurance company. We manage every part of your home insurance claim: preparing evidence, negotiating with your insurer (including Aviva, Direct Line, Zurich, AXA, and more), and fighting to make sure you get every penny you’re entitled to.
What We Do | Why It Matters |
---|---|
Independent property assessment | Ensures all flood damage is included |
Full claims management | Saves you time, stress, and paperwork |
Negotiation with your insurer | Avoids low offers, protects your interests |
Local Glasgow expertise | Fast response, face-to-face support |
Help with evidence & documentation | Makes your claim water-tight |
Our friendly Glasgow team listens to your situation, answers questions, and reviews your insurance policy in plain English.
We attend quickly—often within 24 hours—to assess all visible and hidden flood damage, including damp, mould, water under floors, and damage to electrics or plasterwork.
We document everything for your insurance company: detailed reports, evidence, lists of damaged belongings, and contractor quotes.
We handle all negotiations with your insurer—pushing back on low offers or unfair terms, using our experience with the main home insurance companies in Glasgow and the wider UK.
You’re free to use your own tradespeople or take our recommendations—no obligation. We keep you in control.
Call Our Glasgow Team Today!
Fast response. No obligation. We’re here when you need us.
In early spring, a family home in Shawlands was badly flooded when torrential rain caused a local river to burst its banks. Water poured through the back door and under the floorboards, ruining carpets, the kitchen, and two bedrooms.
The insurer’s first offer was just £28,000—which was not nearly enough to restore their home.
The owners called PCLA. We documented the full extent of the damage, brought in specialist drying contractors, and proved hidden damp in the walls.
After several weeks of negotiation, the final settlement was increased to £41,500—enough to fully repair and redecorate, with funds for temporary accommodation while work took place. The clients never had to chase the insurer again.
Our service is completely no win, no fee. If your claim isn’t successful, you pay nothing. Our fee is a percentage of the final settlement—most clients find the increased payout far outweighs any cost.
We aim to attend within 24 hours for urgent flood cases, including evenings and weekends if needed.
Most home insurance policies in Glasgow cover flood damage, including burst pipes, rainwater, and leaks from neighbouring flats. We’ll check your policy and explain your cover in plain English.
We can step in at any stage—even after you’ve had an offer or decision. We regularly help clients turn low offers into fair settlements.
No. You can choose your own repair team, or we can recommend trusted local firms if you prefer.
That’s exactly when we can help. We take over the paperwork, calls, and negotiations—so you’re never left chasing your insurer again.
Just call us on 0141 461 2406 or request a call back. We’ll talk you through your next steps and arrange a fast visit if needed.
Call our Glasgow claims team today for straight answers and real support.
Fast, local support. No pressure—just honest help when you need it.
When you experience property damage, you need fast, expert help—without the burden of navigating your insurance policy alone. We support homeowners across Scotland with a wide range of domestic insurance claims, providing trusted advice and full claims support from start to finish.
We assess property damage, prepare full evidence packs, and negotiate directly with your insurer to secure the best possible settlement. As your dedicated loss assessor, we act on behalf of the policyholder—not the insurance company—so your interests always come first.
Our team handles every aspect of your claim: from documenting damage to liaising with loss adjusters and challenging low offers. We make complex claims management simple—eliminating paperwork, reducing delays, and ensuring you receive everything you’re entitled to under your policy.
We help with burst pipes, leaks, and appliance failures, preparing detailed moisture reports and managing your escape of water insurance claim end-to-end.
From kitchen fires to smoke and structural damage, we carry out full assessments, compile evidence, and negotiate to secure your full fire damage entitlement.
We assess domestic heating oil leaks and contamination, prepare specialist reports, and work to recover all clean-up and repair costs.
We assist with claims for septic system failures and environmental contamination, documenting the cause and coordinating repair estimates.
We support claims caused by fallen trees, high winds, and roof damage, ensuring all visible and hidden damage is accurately reported.
We help with unexpected events—from broken fixtures to dropped items—gathering photos, reports and handling all insurer correspondence.
We handle claims for both external and internal flooding, including sewer backups, surface water ingress and heavy rainfall, ensuring no detail is overlooked.
We manage claims involving vehicles striking walls or structures, coordinating structural inspections and preparing reports insurers can’t ignore.
We document all loss and forced entry damage following theft or vandalism, preparing accurate inventories and guiding you through the police reporting and claims process.
PCLA are Independent Loss Assessors and Claims Managers who work solely for you—the policyholder.
We help homeowners and business owners across Glasgow deal with sudden damage, water leaks, fires, and insurance complications. If you’ve suffered loss or disruption, we take the pressure off.
With over 25 years’ experience and a team of qualified surveyors, we handle every stage of the claims process—assessment, paperwork, negotiation, and repair coordination—so you don’t have to.
We act on your behalf to secure the full settlement you’re entitled to under your policy. No chasing calls. No second-guessing the process. Just clear, expert support from start to finish.
We make insurance claims easier, faster, and fairer.