If you’ve suffered property damage, navigating your insurance claim can be difficult. PCLA act as your independent Loss Assessor in Coleraine, managing every stage of your claim and dealing directly with your insurer to secure a fair settlement.
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Delays, unclear policy wording, or low offers from insurers can add stress when you’re already dealing with damage. With PCLA on your side, you don’t have to face it alone. We represent you—protecting your interests from start to finish.
We help homeowners and businesses in Coleraine and across County Londonderry with property damage insurance claims. Our loss assessors handle every stage — from assessing the loss and compiling evidence to negotiating directly with your insurer for a fair settlement.
Yes, PCLA has experienced loss assessors working throughout Coleraine and the surrounding County Londonderry region. Our local knowledge means we are familiar with Coleraine’s property types and have trusted connections with regional contractors to support your claim every step of the way.
We aim to visit properties in Coleraine within 24-48 hours from your first contact. For urgent situations such as leaks or fire, we often offer same-day attendance. Fast response is key to protecting your claim and ensuring all damage is properly recorded.
Our fee is 10% plus VAT of your final insurance settlement, and this is only paid if your claim succeeds—it’s not charged upfront. The first survey is free and without obligation. PCLA operates on a “no win, no fee” basis, so there’s no risk to you if your claim doesn’t go ahead.
No. Appointing a loss assessor like PCLA typically speeds up the process. We manage all paperwork, communicate directly with insurers, and use our expertise to avoid delays and common mistakes—helping you get the full settlement faster.
Yes. You can use a loss assessor at any stage, even after the insurer’s adjuster has attended. Remember, loss adjusters act for the insurer, while PCLA works solely for you, ensuring your interests are put first and your claim is maximised.
Policyholders who go it alone often receive settlements 20–40% lower than those who use a professional. Without expert help, you may miss out on damages the policy covers, undervalue losses, or accept less than you are due.
Yes. Our clients typically secure settlements at least 40–60% higher than those who manage claims themselves. We know how to document every aspect of your loss and negotiate with insurers for the best possible outcome.
Make the area safe and prevent further harm, then contact PCLA before your insurer. We offer free advice right away and can attend promptly to help document everything correctly—helping you avoid costly mistakes and strengthen your case from the start.
Your home’s been damaged — now your insurer’s making things harder?
After a leak, storm, or fire, dealing with the insurer can be just as stressful as the damage itself. Calls drag on, offers feel uncertain, and you’re left wondering if you’re being treated fairly.
Many Coleraine homeowners tell us the same story — delays, confusion, and claims that stall for months. Without someone on your side, the process can take over your life and still leave you short.
PCLA handle your insurance claim from start to finish. We assess the damage, deal with your insurer, and secure the full settlement you’re entitled to — so your home can be restored properly.
We’re a local Northern Ireland firm, trusted by homeowners across Coleraine and the North Coast. And with our No Win, No Fee promise, there’s no risk in finding out how we can help.
Book your free property claims survey today. One local visit. Full peace of mind. We’ll take it from here.
FCA regulated • No Win, No Fee • 250+ five-star reviews
We attend homes and businesses in Coleraine, Portstewart, Portrush, Ballymoney, Castlerock and Kilrea.