If you’ve suffered a fire, smoke, or soot incident in Glasgow, you’re not alone—and you don’t have to fight the insurance claim process alone. We help homeowners and businesses get fair outcomes on all types of fire-related claims, including kitchen fires, electrical faults, accidental damage, and smoke-affected contents.
Call Our Glasgow Claims Team: 0141 461 2406
Fast response. No obligation.
Don’t Settle for Less — Let PCLA Handle the Stress.
A fire can upend your whole life in seconds. Your kitchen, living room, or even your entire property may be left uninhabitable. Smoke damage, ruined appliances, hidden wiring problems—it’s not just what you see, it’s what you can’t. The paperwork is daunting, insurers are slow, and offers often don’t match the real repair cost. Many in Glasgow find themselves overwhelmed by jargon, endless questions, and worries about being left out of pocket.
That’s where PCLA steps in. We’re independent loss assessors, working for you (not your insurer), supporting you from first call to final settlement. We handle all evidence, claims documentation, insurer negotiations, and technical reports. With local Glasgow knowledge and experience with every major insurer—including Aviva, Direct Line, AXA, Zurich, and more—we make sure you receive everything your policy allows.
What We Do | Why It Matters |
Independent property assessment | Ensures all fire and smoke damage is included—walls, ceilings, electrics, and contents |
Full claims management | Saves you time, hassle, and endless paperwork |
Negotiation with your insurer | Protects you from low offers and insurer tactics |
Local Glasgow expertise | Fast response, face-to-face help, knowledge of local contractors |
Help with evidence & documentation | Ensures your claim is fully supported—photos, inventory, reports |
We listen to your story, answer questions, and check your policy cover in plain English.
We visit quickly—often within 24 hours—to assess all visible and hidden fire, smoke, and water damage. We gather evidence to support your claim.
Our team compiles detailed reports, inventories, estimates, and photographs—covering all insured perils including fire, smoke, water ingress, and accidental damage.
We handle all communication with insurers such as Aviva, AXA, Direct Line, Zurich, and others. We challenge low or delayed offers and negotiate for a full, fair settlement.
You remain in control. Choose your own local trades, or let us recommend trusted Glasgow specialists. You’re never obliged to use anyone you don’t want.
Call Our Glasgow Team Today!
Fast response. No obligation. We’re here when you need us.
When a family in Bearsden, Glasgow suffered a severe kitchen fire, their insurer’s first offer was just £18,500—barely enough to cover basic repairs, let alone replacement of appliances and smoke cleaning. PCLA visited the next day, carried out a thorough survey, and found hidden wiring damage, ruined cabinetry, and severe smoke contamination throughout the ground floor.
We took over the paperwork, dealt directly with the insurer, and prepared a full loss inventory and builder’s schedule. The final settlement was increased to £29,200, covering all repairs and replacements. The family never had to argue with their insurer or chase calls—everything was handled for them.
If your insurer’s offer seems low, the claim is complex, or you’re struggling with paperwork or hidden smoke damage, a loss assessor can protect your interests and secure a better settlement.
We work for you—not the insurer. We make sure all damage is included, help with evidence and reports, and fight for your full entitlement.
Our service is no win, no fee. There are no upfront charges, and our fee is only a percentage of any improved settlement we secure for you.
We aim for a same-day or next-day response. Rapid assessment helps you start repairs and claim as soon as possible.
Yes—we handle all communication, paperwork, and negotiations with your insurer, including companies like Aviva, Direct Line, AXA, and Zurich.
We help with all types of fire, smoke, and soot claims, including kitchen fires, electrical faults, arson, accidental damage, and related water or smoke contamination.
Yes. We regularly overturn unfair decisions and secure improved settlements—even if you’ve already started the process.
Yes, you’re always free to use your preferred contractors. We can also recommend trusted Glasgow trades if needed.
Call Our Glasgow Team Today!
Fast, local support. No pressure—just honest help when you need it.
When you experience property damage, you need fast, expert help—without the burden of navigating your insurance policy alone. We support homeowners across Scotland with a wide range of domestic insurance claims, providing trusted advice and full claims support from start to finish.
We assess property damage, prepare full evidence packs, and negotiate directly with your insurer to secure the best possible settlement. As your dedicated loss assessor, we act on behalf of the policyholder—not the insurance company—so your interests always come first.
Our team handles every aspect of your claim: from documenting damage to liaising with loss adjusters and challenging low offers. We make complex claims management simple—eliminating paperwork, reducing delays, and ensuring you receive everything you’re entitled to under your policy.
We help with burst pipes, leaks, and appliance failures, preparing detailed moisture reports and managing your escape of water insurance claim end-to-end.
From kitchen fires to smoke and structural damage, we carry out full assessments, compile evidence, and negotiate to secure your full fire damage entitlement.
We assess domestic heating oil leaks and contamination, prepare specialist reports, and work to recover all clean-up and repair costs.
We assist with claims for septic system failures and environmental contamination, documenting the cause and coordinating repair estimates.
We support claims caused by fallen trees, high winds, and roof damage, ensuring all visible and hidden damage is accurately reported.
We help with unexpected events—from broken fixtures to dropped items—gathering photos, reports and handling all insurer correspondence.
We handle claims for both external and internal flooding, including sewer backups, surface water ingress and heavy rainfall, ensuring no detail is overlooked.
We manage claims involving vehicles striking walls or structures, coordinating structural inspections and preparing reports insurers can’t ignore.
We document all loss and forced entry damage following theft or vandalism, preparing accurate inventories and guiding you through the police reporting and claims process.
PCLA are Independent Loss Assessors and Claims Managers who work solely for you—the policyholder.
We help homeowners and business owners across Glasgow deal with sudden damage, water leaks, fires, and insurance complications. If you’ve suffered loss or disruption, we take the pressure off.
With over 25 years’ experience and a team of qualified surveyors, we handle every stage of the claims process—assessment, paperwork, negotiation, and repair coordination—so you don’t have to.
We act on your behalf to secure the full settlement you’re entitled to under your policy. No chasing calls. No second-guessing the process. Just clear, expert support from start to finish.
We make insurance claims easier, faster, and fairer.