If you’ve had a leak, burst pipe, escape of water, or flood in Glasgow, our local team will manage your claim, paperwork, and repairs—so you don’t have to.
Call Our Glasgow Claims Team: 0141 461 2406
Fast response. No obligation.
Don’t Settle for Less — Let PCLA Handle the Stress.
Water damage, whether from a burst pipe, escape of water, slow leak, or flooding, can turn your life upside-down overnight. The stress and disruption can feel overwhelming — especially if you’re trying to juggle work, family, and the complex insurance claim process.
PCLA helps Glasgow homeowners take control of their water damage claims.
We act solely for you—not the insurer—documenting the full extent of your loss, preparing evidence for both buildings insurance and contents insurance claims, managing the paperwork, and negotiating directly with your insurance company (including Aviva, Direct Line, and more). With a local team and decades of experience, we make sure nothing gets missed and you get the settlement you deserve.
What We Do | Why It Matters |
Independent property inspection | Ensures all visible and hidden damage is included |
Full claims management for buildings & contents | Saves you time, hassle, and paperwork |
Negotiation with your insurer | Avoids low offers and protects your interests |
Local Glasgow expertise | Rapid response, regional knowledge, face-to-face help |
Help with evidence & documentation | Ensures your claim is fully supported for settlement |
We’ll listen to what’s happened, answer your questions, and explain what’s covered by your home insurance policy.
Our Glasgow surveyor visits your home (usually within 24–48 hours) to assess all visible and hidden water damage and gather photo evidence.
We compile detailed reports, gather documentation, and handle the insurance claim process, including trace and access if required.
We talk to your insurer—Aviva, Direct Line, or any major company—push back on underpayments, and secure the best possible settlement.
After your claim settlement is paid, you can appoint your own builders or tradespeople. If you need advice, we can recommend local, trusted contractors—but the choice is always yours.
Call Our Glasgow Team Today!
Fast, local support. No pressure—just honest help when you need it.
“Our home in Shawlands suffered serious water damage after a burst pipe. The insurer’s first offer was just £26,500. PCLA gathered the necessary evidence, documented everything for our buildings insurance claim, and negotiated the payout up to £37,800. We never had to deal with the insurer again.” — Andrew & Kirsty, Shawlands, Glasgow.
Your insurer’s loss adjuster is paid to protect their interests, not yours. We work only for you—making sure no damage, cost, or trace and access work is missed, and that your claim is fully valued and fairly settled.
We work on a no win, no fee basis. You pay nothing upfront, and our fee is only due when you receive your settlement. In most cases, clients end up much better off—even after our fee.
No. We take the burden off your shoulders—handling the forms, evidence, insurer calls, meetings, and negotiations. You get clear updates, but we do the heavy lifting so you can focus on your life.
Yes—most of our clients receive significantly more than their insurer’s first offer. Our expertise means all damage is documented (with photos and reports) and every cost is included—especially things insurers often miss.
No—the best results come when you involve us early. We control the insurance claim process from the start, present the strongest case, and stop low offers before they happen. But we can still help if you’ve already received an offer.
We handle claims for burst pipes, escape of water, leaks, flood damage, storm-related incidents, appliance failures, and more. If water has affected your property or contents, your home insurance policy may cover repairs, replacements, and trace and access costs.
Most home insurance policies cover sudden and accidental water damage, including escape of water from burst pipes. However, wear and tear or long-term leaks may be excluded. We’ll review your buildings insurance and contents insurance to ensure nothing is missed.
We arrange home or video surveys in Glasgow within 24–48 hours. Call us and we’ll respond as fast as possible—no waiting in call centre queues.
No. Once you receive your claim settlement, you’re free to choose your own repair team, or we can recommend local, trusted trades if you wish. You stay in control.
Call Our Glasgow Team Today!
Fast, local support. No pressure—just honest help when you need it.
When you experience property damage, you need fast, expert help—without the burden of navigating your insurance policy alone. We support homeowners across Scotland with a wide range of domestic insurance claims, providing trusted advice and full claims support from start to finish.
We assess property damage, prepare full evidence packs, and negotiate directly with your insurer to secure the best possible settlement. As your dedicated loss assessor in Glasgow, we act on behalf of the policyholder—not the insurance company—so your interests always come first.
Our team handles every aspect of your claim: from documenting damage to liaising with loss adjusters and challenging low offers. We make complex claims management simple—eliminating paperwork, reducing delays, and ensuring you receive everything you’re entitled to under your policy.
We help with burst pipes, leaks, and appliance failures, preparing detailed moisture reports and managing your escape of water insurance claim end-to-end.
From kitchen fires to smoke and structural damage, we carry out full assessments, compile evidence, and negotiate to secure your full fire damage entitlement.
We assess domestic heating oil leaks and contamination, prepare specialist reports, and work to recover all clean-up and repair costs.
We assist with claims for septic system failures and environmental contamination, documenting the cause and coordinating repair estimates.
We support claims caused by fallen trees, high winds, and roof damage, ensuring all visible and hidden damage is accurately reported.
We help with unexpected events—from broken fixtures to dropped items—gathering photos, reports and handling all insurer correspondence.
We handle claims for both external and internal flooding, including sewer backups, surface water ingress and heavy rainfall, ensuring no detail is overlooked.
We manage claims involving vehicles striking walls or structures, coordinating structural inspections and preparing reports insurers can’t ignore.
We document all loss and forced entry damage following theft or vandalism, preparing accurate inventories and guiding you through the police reporting and claims process.
PCLA are Independent Loss Assessors and Claims Managers who work solely for you—the policyholder.
We help homeowners and business owners across Glasgow deal with sudden damage, water leaks, fires, and insurance complications. If you’ve suffered loss or disruption, we take the pressure off.
With over 25 years’ experience and a team of qualified surveyors, we handle every stage of the claims process—assessment, paperwork, negotiation, and repair coordination—so you don’t have to.
We act on your behalf to secure the full settlement you’re entitled to under your policy. No chasing calls. No second-guessing the process. Just clear, expert support from start to finish.
We make insurance claims easier, faster, and fairer.