The Claims Process in Plain English: Your Rights, Responsibilities and What to Expect

A straightforward overview of the home insurance claims process, written to help homeowners understand each stage.
Understanding Reinstatement: Why the Real Cost of Damage Often Surprises Homeowners

A guide to the reinstatement process and the stages that determine the final scope and cost of repair work.
How Homeowners Can Regain Control of a Difficult Insurance Claim

A practical guide to the simple actions that help keep a home insurance claim on track.
NI Claims Data: What We See on the Ground vs. the National Picture

Insights from real Northern Ireland claim data, showing the local patterns shaping settlement values and reinstatement work.
Why Some Home Insurance Claims Are Rejected: Common Misunderstandings and How to Avoid Them

A clear explanation of why insurers reject some claims and the simple steps that help prevent avoidable problems.
The Hidden Reasons Claims Get Delayed: What the FT Story Didn’t Fully Explain

An outline of the main causes of delay in property insurance claims and why even straightforward cases can take time.
Why UK Home Insurance Claims Are Becoming Harder to Resolve

An explanation of why today’s home insurance claims take longer and involve more steps than homeowners expect.
Why So Many Home Insurance Claims Are Struggling: A Clear Explanation for NI Homeowners

A clear explanation of why home insurance claims have become more difficult to manage, with an outline of the main pressures affecting households today.
Understanding Home Insurance Claims: The PCLA FT Response Series

A structured series of guides that explain how home insurance claims work in Northern Ireland, based on local trends, real cases and industry standards.