When your property is damaged, managing your insurance claim can feel stressful and uncertain. PCLA are independent Loss Assessors based in Belfast, representing homeowners and businesses—not insurers—to make sure every claim is handled fairly and settled properly.
FCA regulated • No Win, No Fee • 250+ five-star reviews
When you make a claim, the insurer appoints a Loss Adjuster to act for them. We act for you. From our Belfast office, we handle claims for fire, water, oil, storm and structural damage—making sure the settlement reflects the true cost of reinstatement.
We manage residential and commercial property claims across Greater Belfast and surrounding areas:
*based on Google reviews
EXCELLENT Based on 254 reviews Nikhil Nair29/07/2025Trustindex verifies that the original source of the review is Google. Had a really great experience with this company. Declan was friendly and reassuring right from the first call, which made a stressful situation much easier to handle. He gave solid advice throughout, and everything ended up being really straightforward in the end. Would definitely recommend! Sean McKay23/07/2025Trustindex verifies that the original source of the review is Google. Declan was very professional and made the process stress free from start to finish Roland Graydon22/07/2025Trustindex verifies that the original source of the review is Google. After discovering an underground leak in our kitchen, we contacted The Leak Doctor, who quickly and efficiently located and repaired the issue. They recommended PCLA to handle our insurance claim on our behalf. From our first call to PCLA, the process was seamless. Declan promptly got in touch to arrange a visit and assess the overall damage. He arrived as scheduled, conducted a thorough assessment, and took down our insurance details. Declan managed all communication with the insurance company and organised a follow-up visit with their assessor. The entire process, from discovery to resolution, was handled professionally and completed within just five weeks. We were very impressed with the efficiency and support throughout. 2424doc17/07/2025Trustindex verifies that the original source of the review is Google. Extremely satisfied dealing with this company, Matthew put me at ease from the first call I made. The stress of a home accident was lessened, good advice given and in the end it was all very straight forward! Highly recommend Ruairi Mallon22/06/2025Trustindex verifies that the original source of the review is Google. Fantastic service. Claim was sorted in no time. Would highly recommend Ryan McFaul04/06/2025Trustindex verifies that the original source of the review is Google. After discovering a leak under the floor we didn’t know where to turn.We were put in touch with Jordan at PCLA who was extremely prompt,efficient and professional.He removed any stress from the situation and dealt with everything on our behalf.Couldn’t recommend him enough. Tony Mckinney28/05/2025Trustindex verifies that the original source of the review is Google. PCLA were excellent to deal with for our claim. Jordan kept us up to date throughout the process until everything went through, taking all the hassle out of our hands. Thoroughly recommended. Finbarr Kelly16/05/2025Trustindex verifies that the original source of the review is Google. PCLA were very good from the start of our claims process and keeping us well informed throughout the process. Our Loss assessor Jordon helped take away all the dealings with the loss adjuster and insurance company as myself and my wife work full time. Paul McCaugherty14/05/2025Trustindex verifies that the original source of the review is Google. We engaged pcla and namely, Declan Gilmore after storm Eowyn, Declan went over and above to take care of this matter on behalf of Clan na gael clg Lurgan. he gave a professional, efficient service and we highly recommend Declan and associates to anyone requiring these type of services. Andrew Wilson06/05/2025Trustindex verifies that the original source of the review is Google. Excellent service highly recommended
A Loss Assessor is a professional who acts on your behalf during an insurance claim. If your Belfast property has suffered damage and you feel unsure about dealing with the insurer alone, a Loss Assessor can help you prepare your claim, gather evidence, and communicate with your insurer to support a fair outcome.
Loss Assessors can support claims for many kinds of property damage—such as fire, flood, escape of water, storm, theft, and subsidence. If you’re dealing with any unexpected damage, we can help you manage your insurance claim from start to finish.
A Loss Adjuster assesses your claim for the insurance company and looks after their interests. A Loss Assessor works for you, the property owner, and aims to ensure your claim is fully documented and fairly settled.
A Loss Assessor has experience with claims, negotiation, and insurance policy terms. We know what evidence to provide and how to present your case, which can help you avoid common pitfalls and improve your chances of a fair settlement.
We visit your property to assess damage, help you gather documents, prepare your claim, and negotiate with your insurer. We keep you updated and work to resolve your claim smoothly and efficiently.
All fees will be clearly explained before you decide to appoint us. Usually, our cost is a percentage of your final settlement offer (10% + VAT).
We don’t normally ask you to pay anything upfront. We’ll only invoice you once your insurance company has paid you!
We aim to arrange a visit as promptly as possible—often within 24 hours, depending on your situation. Contact us and we’ll confirm availability based on your location in Belfast.
Once you appoint us, we will assess your property’s damage, collect the needed information, and prepare your insurance claim. We’ll keep you informed throughout and handle communication with your insurer on your behalf.
Call today or visit our Belfast office. We’ll assess your damage, handle your claim and deal with your insurer.
FCA regulated • No Win, No Fee • 250+ five-star reviews
We attend properties across: