About Property Claims Loss Assessors
Property Claims Loss Assessors (PCLA) are insurance assessors who work on behalf of the public.
We’re dedicated to helping people who have suffered accidental loss or damage to their home or business. Our goal is to ensure our clients receive the full compensation that they are entitled to from their insurance company.
We deal with the insurance company on your behalf. As soon as we understand the terms of the client’s policy, PCLA will conduct tests to find out exactly what can be claimed for. With PCLA working for you, we do all of the negotiating to ensure you get the best possible settlement.
All of PCLA’s team members have excellent working relationships with the loss adjusters appointed by the Insurance Companies, meaning all claims are dealt with efficiently and fast.
The company was founded in June 2015 by Greg Smyth – who has over 20 years experience within the insurance industry. Greg also has a strong team working alongside him in order to make sure that every claim is dealt with quickly and effectively.
While based in Belfast, PCLA cover all areas of Northern Ireland. Call us today to find out how we can ensure you receive your full entitlement.
Meet Our Management Team

Greg Smyth - Company Director
B.Sc (Hons) in Building Surveying, APA
Greg began his career in the Insurance Industry in 1999, working with a number of different Insurance companies. Greg has a degree in Building Surveying from the University of Reading and holds a number of qualifications in Insurance. Greg has worked in Loss Assessing since 2007 and was previously a senior member of a former leading Loss Assessor firm before leaving to start PCLA Ltd in 2015.

Declan Gilmore – Loss Assessor
B.Sc (Hons) in Building Surveying
Declan studied at the University of Ulster where he gained a degree in building surveying and joined PCLA shortly after in 2016. Since then, Declan has worked for many happy clients dealing with all manner of Insurance claims with a particular specialism in subsidence losses.

Jordan Freel – Loss Assessor
Jordan started working with PCLA in early 2022 having spent a number of years prior working for a leading, local, property damage restoration company.
In his former role Jordan was tasked with undertaking moisture surveys, reinstatement of water & fire damaged homes and businesses and of assessing damage to contents.
This experience has allowed Jordan to transfer his skills to PCLA where he has became a valued member of team.

Matthew Kyle – Loss Assessor
Fresh from a five-year stint as a Loss Adjuster, Matthew brings a wealth of expertise that he can provide to clients. He specialises in Escape of Water claims and has handled all types of claims ranging from small domestic leaks to large commercial losses.

Chris Taylor - Marketing Manager
With over 20 years of experience in digital marketing, content strategy, and project management, Chris joins PCLA to help drive growth. He will use his expertise in communications and marketing to develop and execute impactful campaigns that drive engagement and results.

Josh Harper - Business Development Executive
With over 10 years in both property sales and management, Josh brings a wealth of industry insight to our team. His diverse experience has honed his skills in identifying opportunities, nurturing client relationships, and driving growth. Josh’s strategic mindset and deep understanding of the property market make him the ideal champion for expanding PCLA’s reach and impact.
What our clients say
EXCELLENT Based on 254 reviews Nikhil Nair29/07/2025Trustindex verifies that the original source of the review is Google. Had a really great experience with this company. Declan was friendly and reassuring right from the first call, which made a stressful situation much easier to handle. He gave solid advice throughout, and everything ended up being really straightforward in the end. Would definitely recommend! Sean McKay23/07/2025Trustindex verifies that the original source of the review is Google. Declan was very professional and made the process stress free from start to finish Roland Graydon22/07/2025Trustindex verifies that the original source of the review is Google. After discovering an underground leak in our kitchen, we contacted The Leak Doctor, who quickly and efficiently located and repaired the issue. They recommended PCLA to handle our insurance claim on our behalf. From our first call to PCLA, the process was seamless. Declan promptly got in touch to arrange a visit and assess the overall damage. He arrived as scheduled, conducted a thorough assessment, and took down our insurance details. Declan managed all communication with the insurance company and organised a follow-up visit with their assessor. The entire process, from discovery to resolution, was handled professionally and completed within just five weeks. We were very impressed with the efficiency and support throughout. 2424doc17/07/2025Trustindex verifies that the original source of the review is Google. Extremely satisfied dealing with this company, Matthew put me at ease from the first call I made. The stress of a home accident was lessened, good advice given and in the end it was all very straight forward! Highly recommend Ruairi Mallon22/06/2025Trustindex verifies that the original source of the review is Google. Fantastic service. Claim was sorted in no time. Would highly recommend Ryan McFaul04/06/2025Trustindex verifies that the original source of the review is Google. After discovering a leak under the floor we didn’t know where to turn.We were put in touch with Jordan at PCLA who was extremely prompt,efficient and professional.He removed any stress from the situation and dealt with everything on our behalf.Couldn’t recommend him enough. Tony Mckinney28/05/2025Trustindex verifies that the original source of the review is Google. PCLA were excellent to deal with for our claim. Jordan kept us up to date throughout the process until everything went through, taking all the hassle out of our hands. Thoroughly recommended. Finbarr Kelly16/05/2025Trustindex verifies that the original source of the review is Google. PCLA were very good from the start of our claims process and keeping us well informed throughout the process. Our Loss assessor Jordon helped take away all the dealings with the loss adjuster and insurance company as myself and my wife work full time. Paul McCaugherty14/05/2025Trustindex verifies that the original source of the review is Google. We engaged pcla and namely, Declan Gilmore after storm Eowyn, Declan went over and above to take care of this matter on behalf of Clan na gael clg Lurgan. he gave a professional, efficient service and we highly recommend Declan and associates to anyone requiring these type of services. Andrew Wilson06/05/2025Trustindex verifies that the original source of the review is Google. Excellent service highly recommended
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