We manage property damage insurance claims for homeowners and businesses across Belfast — not insurers.
PCLA handle every step of your claim, from assessment to settlement, so you don’t have to.
Serving Greater Belfast, Lisburn, Holywood, Newtownabbey, Carrickfergus, and surrounding areas.
FCA regulated • No Win, No Fee • 250+ five-star reviews
After property damage, it’s easy to feel stressed and unsure what to do next.
When you make a claim, the insurer appoints a Loss Adjuster to act for them.
PCLA works on your behalf. Our job is to take away the burden of managing the claim on your own.
At PCLA, we handle claims for water, fire, oil, storm and structural damage and other insurance perils.
It’s our job to make sure your insurer pays what’s fair and that the settlement offer reflects the true cost of reinstatement.
You don’t have to face your insurer alone — we handle the process, the paperwork, and the negotiation.
From our office on the Saintfield Road, our team helps clients throughout Belfast, from Malone and Dundonald to Finaghy and Cave Hill. We deal with all major claim types:
No Win, No Fee! – You only pay if your claim is successful.
A homeowner in Malone woke to find water dripping through their kitchen ceiling after a burst pipe in the loft. PCLA arranged an immediate inspection, produced a full damage report, and negotiated directly with the insurer’s loss adjuster. Within six weeks, the claim was settled at £28,000 — covering full reinstatement and decoration.
*based on Google reviews
“PCLA handled everything with our insurer after a burst pipe. They were professional, quick and easy to deal with.” – C.B., Belfast, 2025
We work on a No Win, No Fee basis. Our standard fee is 10 % of the final settlement plus VAT — nothing upfront.
Included:
If your claim isn’t successful, you pay nothing.
A Loss Assessor is a professional who acts on your behalf during an insurance claim. If your Belfast property has suffered damage and you feel unsure about dealing with the insurer alone, a Loss Assessor can help you prepare your claim, gather evidence, and communicate with your insurer to support a fair outcome.
Loss Assessors can support claims for many kinds of property damage—such as fire, flood, escape of water, storm, theft, and subsidence. If you’re dealing with any unexpected damage, we can help you manage your insurance claim from start to finish.
A Loss Adjuster assesses your claim for the insurance company and looks after their interests. A Loss Assessor works for you, the property owner, and aims to ensure your claim is fully documented and fairly settled.
A Loss Assessor has experience with claims, negotiation, and insurance policy terms. We know what evidence to provide and how to present your case, which can help you avoid common pitfalls and improve your chances of a fair settlement.
PCLA work with all major UK insurance providers to help support your property claim. Some of the main companies we regularly deal with include Aviva, AXA, Zurich, Direct Line, and NFU Mutual. No matter which insurer you use, we aim to make the claims process straightforward and offer independent support throughout.
We visit your property to assess damage, help you gather documents, prepare your claim, and negotiate with your insurer. We keep you updated and work to resolve your claim smoothly and efficiently.
All fees will be clearly explained before you decide to appoint us. Usually, our cost is a percentage of your final settlement offer (10% + VAT).
We don’t normally ask you to pay anything upfront. We’ll only invoice you once your insurance company has paid you!
We aim to arrange a visit as promptly as possible—often within 24 hours, depending on your situation. Contact us and we’ll confirm availability based on your location in Belfast.
Once you appoint us, we will assess your property’s damage, collect the needed information, and prepare your insurance claim. We’ll keep you informed throughout and handle communication with your insurer on your behalf.
Get Help with Your Insurance Claim Today!
PCLA represent homeowners — not insurers.
We handle every detail of your property damage claim so you can focus on getting life back to normal.
We’ll assess your damage, handle your claim and deal with your insurer.
Call PCLA to Request Your Free Claim Review Today!
Property Claims Loss Assessors Ltd (PCLA) are independent Loss Assessors helping homeowners and businesses across Northern Ireland secure fair insurance settlements.
We’re fully insured and FCA regulated (FRN 933781).
Trusted by policyholders, landlords and commercial clients.
PCLA – Loss Assessor | Insurance Claims | No Win-No Fee
We attend properties across:
Did you know: Many older homes in East Belfast experience water damage from leaking pipes. We’ve helped dozens of homeowners restore their properties quickly and fairly.