
At Property Claims Loss Assessors (PCLA) we take the stress out of making an insurance claim so that you are never left wondering ‘what happens next?’
We will ensure that you receive the best possible settlement under the terms of your policy, i.e. the full amount that you are ENTITLED to but may not be aware of.
We have over 20 years experience studying & interpreting insurance policies.
Our aim is to ensure that you are 100% happy with your insurance settlement. To make sure of this we assess the damage in full using state of the art equipment; compile a detailed costing of the damage; and then negotiate the best possible settlement with your insurance company.
No stress, no hassle
We'll speak to your Insurance Company and meet with the Loss Adjuster. We compile all costs - so there's no need for you to get builders' quotes!
Get your full entitlement
Our promise is to get you the best possible settlement under the terms of your policy. With all of the money going directly to you. No win, no fee!
Fast Response
We understand the urgency of your claim. That's why we can provide a free property damage survey within 24 hours.
The easiest way to make a home insurance claim is to appoint PCLA to do it on your behalf. We know from experience that the insurance claims process can be extremely frustrating. We’re here to help. As experienced loss assessors we work on your behalf to manage the entire claim process, so you don’t have to, and to ensure you receive everything you are entitled to. Ask PCLA to take the stress out of your insurance claim today.
*based on Google reviews
EXCELLENT Based on 270 reviews Posted on Google Leonard Mein17/04/2026Trustindex verifies that the original source of the review is Google. Best thing I did was to call PCLA after a contractor badly damaged my house. Having never had experience of claiming from a public liability policy before the whole experience seemed daunting and had the potential to get short changed as you are relying on the insurance loss adjuster to keep you right. However Greg from PCLA was on it from the get go and tirelessly fought my corner. The end result was a great settlement figure I have no doubt I wouldn't have been able to achieve on my own. Excellent all round.Posted on Google Paul Fitzsimons13/04/2026Trustindex verifies that the original source of the review is Google. Very effective and Declan was a huge helping in assessing the damages and then fronting the full engagement with the insurance company to a successful conclusionPosted on Google Paula Truesdale01/04/2026Trustindex verifies that the original source of the review is Google. Matthew was professional,friendly and very polite when dealing with my claim.He took time to ensure I understood the process and listened to any questions I had and took time to answer them,ensuring I understood.Highly recommended.Posted on Google Conor Clarke19/02/2026Trustindex verifies that the original source of the review is Google. I had Greg dealing with my case. From the start he was excellent. Had a few problems with the insurance company before it was sorted but he was able to fight my case the whole way through. Thanks very much GregPosted on Google Bernard Havern16/02/2026Trustindex verifies that the original source of the review is Google. Brilliant experience with Declan, very helpful and friendly.Posted on Google Bronagh McAtasney05/02/2026Trustindex verifies that the original source of the review is Google. I was stressed about my insurance claim but PCLA made the experience clear and straightforward. Easy to deal with. I'm delighted with the outcome. Thank you, Declan.Posted on Google Michelle Early30/01/2026Trustindex verifies that the original source of the review is Google. Great experience with this company. Declan very professional and helpful. We really appreciate your assistance.Posted on Google Barry Owens20/01/2026Trustindex verifies that the original source of the review is Google. Highly recommend using PCLA. From start to finish, they have been top class. My claim was excellently handled by Declan Gilmore - I was very impressed with his communication and customer service throughout the claim process. The claim outcome was no doubt impacted positively by PCLA's involvement.Posted on Google Nathan11/12/2025Trustindex verifies that the original source of the review is Google. PCLA were very fast to respond and to act on our behalf
The process of settling an insurance claim for damaged property can be complicated and frustrating. You can appoint a loss assessor to represent you (the policy holder). Loss Assessors speak to the insurance company on your behalf and will manage your insurance claim. A Loss Assessor uses their expertise and specialist knowledge to get you the best possible settlement figure.
Making an insurance claim is not always straightforward. A Loss Assessor will know what you can claim for and how to make sure you get your full entitlement. PCLA will provide advice and support to ensure you are fully aware of the claims process. It is our job to remove the stress and inconvenience of making a household insurance claim. We are Building surveyors and Certified insurance practitioners who will assess the damage to your property and draw up a schedule of loss. We work on your behalf, so that nothing is forgotten or overlooked. With PCLA working for you, we will ensure you get a fair settlement.
When you make a claim under your household insurance policy, the insurance company will appoint a loss adjuster. PCLA will act as your loss assessor and negotiate your claim on your behalf, meaning you don’t have to deal with the insurance company or their loss adjuster. As an independent company with over 20 years experience, we know how to make sure our clients get their full entitlement. Remember, we work for you.
At PCLA we believe in being upfront about our costs. Our initial survey is free. Even if our survey finds that it’s not actually a claim, there’s still no charge to you. If you appoint PCLA to manage your claim, we work on a ‘no win no fee’ basis. Once your claim is settled our professional fee of 10% plus VAT will be included in your settlement cheque.
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We’re the best loss assessors near you in Northern Ireland, and we’re here to help you get the maximum settlement you’re entitled to. Contact us today to speak to a local representative in your area.

Omagh Office: Omagh Enterprise Centre, Great Northern Road, Omagh, Co Tyrone, BT78 5LU
Tel: 028 8280 0120
Belfast Office: 2 Mount Oriel, Saintfield Road, Belfast, BT8 7HR
Tel: 028 9581 5318
Email: info@pcla.co.uk
Property Claims Loss Assessors Ltd. are authorised and regulated by the Financial Conduct Authority. FRN 933781. © 2024 | Cookies and Privacy Policy