PCLA RESOURCES
Explore PCLA’s insights into property insurance, claims handling and industry developments, with practical context for homeowners and landlords.
10 Sep 2026
Accepting a claim is not the same as fully assessing the damage. What the House of Lords inquiry into the consumer insurance market means for property claims, and why the gap between an accepted claim and an adequate settlement is not currently measured.
18 Dec 2025
The Which? super-complaint has drawn attention to how UK home insurance claims work in practice. This article explains what the complaint is really about, why regulators are paying attention, and what it may signal for homeowners navigating property damage claims.
27 Nov 2025
A straightforward overview of the home insurance claims process, written to help homeowners understand each stage.
27 Nov 2025
A guide to the reinstatement process and the stages that determine the final scope and cost of repair work.
27 Nov 2025
A practical guide to the simple actions that help keep a home insurance claim on track.
27 Nov 2025
Insights from real Northern Ireland claim data, showing the local patterns shaping settlement values and reinstatement work.
27 Nov 2025
A clear explanation of why insurers reject some claims and the simple steps that help prevent avoidable problems.
27 Nov 2025
An outline of the main causes of delay in property insurance claims and why even straightforward cases can take time.
27 Nov 2025
An explanation of why today’s home insurance claims take longer and involve more steps than homeowners expect.
27 Nov 2025
A clear explanation of why home insurance claims have become more difficult to manage, with an outline of the main pressures affecting households today.
