When your property is damaged, dealing with an insurance claim can be time-consuming and stressful. PCLA are independent Loss Assessors working across Newry and surrounding areas. We act for you, not the insurer — managing every stage of your claim so it’s handled fairly, efficiently, and with minimum disruption to your life.
Serving Newry, Warrenpoint, Rostrevor, Hilltown, Camlough, Banbridge, and the wider County Down region.
“PCLA managed everything after our burst pipe and got us the full settlement we needed to repair the house.”
FCA regulated • No Win, No Fee • 250+ five-star reviews
When you make a claim, the insurer sends a Loss Adjuster to represent their interests. PCLA act for you, the policyholder — assessing the damage, compiling evidence, and negotiating directly with the insurer to ensure you receive your full entitlement.
You don’t have to face your insurer alone — we handle the process, the paperwork, and the negotiation.
From detached homes on the Rathfriland Road to coastal properties in Warrenpoint, our team helps homeowners and businesses throughout the Newry area. PCLA manage all major claim types, including:
No Win, No Fee! – You only pay if your claim is successful.
A kitchen fire in a Warrenpoint semi-detached property caused smoke and heat damage throughout the ground floor. PCLA completed a full damage survey, compiled the reinstatement schedule, and negotiated directly with the insurer. Within nine weeks, the client received a £36,000 settlement to restore the property and replace damaged fixtures. Fire damage claim successfully managed by PCLA — Warrenpoint, County Down
*based on Google reviews
EXCELLENT Based on 254 reviews Posted on Nikhil Nair29/07/2025Trustindex verifies that the original source of the review is Google. Had a really great experience with this company. Declan was friendly and reassuring right from the first call, which made a stressful situation much easier to handle. He gave solid advice throughout, and everything ended up being really straightforward in the end. Would definitely recommend!Posted on Sean McKay23/07/2025Trustindex verifies that the original source of the review is Google. Declan was very professional and made the process stress free from start to finishPosted on Roland Graydon22/07/2025Trustindex verifies that the original source of the review is Google. After discovering an underground leak in our kitchen, we contacted The Leak Doctor, who quickly and efficiently located and repaired the issue. They recommended PCLA to handle our insurance claim on our behalf. From our first call to PCLA, the process was seamless. Declan promptly got in touch to arrange a visit and assess the overall damage. He arrived as scheduled, conducted a thorough assessment, and took down our insurance details. Declan managed all communication with the insurance company and organised a follow-up visit with their assessor. The entire process, from discovery to resolution, was handled professionally and completed within just five weeks. We were very impressed with the efficiency and support throughout.Posted on 2424doc17/07/2025Trustindex verifies that the original source of the review is Google. Extremely satisfied dealing with this company, Matthew put me at ease from the first call I made. The stress of a home accident was lessened, good advice given and in the end it was all very straight forward! Highly recommendPosted on Ruairi Mallon22/06/2025Trustindex verifies that the original source of the review is Google. Fantastic service. Claim was sorted in no time. Would highly recommendPosted on Ryan McFaul04/06/2025Trustindex verifies that the original source of the review is Google. After discovering a leak under the floor we didn’t know where to turn.We were put in touch with Jordan at PCLA who was extremely prompt,efficient and professional.He removed any stress from the situation and dealt with everything on our behalf.Couldn’t recommend him enough.Posted on Tony Mckinney28/05/2025Trustindex verifies that the original source of the review is Google. PCLA were excellent to deal with for our claim. Jordan kept us up to date throughout the process until everything went through, taking all the hassle out of our hands. Thoroughly recommended.Posted on Finbarr Kelly16/05/2025Trustindex verifies that the original source of the review is Google. PCLA were very good from the start of our claims process and keeping us well informed throughout the process. Our Loss assessor Jordon helped take away all the dealings with the loss adjuster and insurance company as myself and my wife work full time.Posted on Paul McCaugherty14/05/2025Trustindex verifies that the original source of the review is Google. We engaged pcla and namely, Declan Gilmore after storm Eowyn, Declan went over and above to take care of this matter on behalf of Clan na gael clg Lurgan. he gave a professional, efficient service and we highly recommend Declan and associates to anyone requiring these type of services.Posted on Andrew Wilson06/05/2025Trustindex verifies that the original source of the review is Google. Excellent service highly recommended
“They explained everything clearly and dealt with our insurer so we didn’t have to. Couldn’t recommend more.” — Newry homeowner
We work on a No Win, No Fee basis. Our standard fee is 10% of the final settlement plus VAT — nothing upfront.
Included:
If your claim isn’t successful, you pay nothing.
Absolutely. One of the biggest pitfalls for Newry homeowners is unintentionally missing policy requirements or under-documenting damage. We handle all paperwork, evidence gathering, and negotiate directly—avoiding insurer tactics that frustrate and delay settlements.
Yes—older Newry properties often hide hidden repair costs. We complete thorough inspections to identify every area of loss, using expertise in local building heritage so nothing goes unclaimed. Our goal is ensuring you restore your home without compromises due to insurer limits.
Contact us before approving any repairs or accepting offers. Early involvement means we document everything professionally, advise on urgent action, and prevent insurers from dismissing damage as pre-existing or unrelated.
Definitely. We work with trusted local surveyors, plumbers, and contractors across Newry to provide all required reports promptly. This satisfies policy terms and speeds up your claim, saving you the hassle of finding trustworthy experts.
We assist with both. If your claim is stuck, rejected, or you’re unhappy with an offer, we’ll review your paperwork, inspect your property, and re-open negotiations where possible. Many Newry clients come to us for a second opinion after a frustrating insurance experience.
Local expertise makes a big difference. We understand Newry’s unique risks—like local flood patterns, construction methods, and common insurer tactics used in County Armagh. That means faster progress and deeper claim coverage compared to generic national services.
You have the legal right to professional representation and insurers cannot penalise you for using a loss assessor. In fact, claims often resolve faster with clear, documented evidence and expert negotiation.
Of course. We offer flexible appointments in the evenings and weekends, and can coordinate much of the process remotely. Newry clients appreciate having a local expert who fits around their busy, unpredictable days.
Not always—if damage is linked to the original event and was missed or poorly fixed, we can advise on reopening or supplementing your claim. Precise early documentation is key, and we’ll defend your right to a proper restoration.
Insurers’ first offers are rarely their best. Many Newry homeowners only realise they’ve left money on the table after talking to us. Consulting a loss assessor before accepting an offer safeguards your settlement and ensures all entitlements are claimed.
Ready to take control?
The first step is easy—contact us for a free review of your Newry claim and let a local advocate protect your interests.
PCLA manage claims across Newry and surrounding areas including Warrenpoint, Rostrevor, Camlough, Hilltown, and Banbridge.
Did you know: Many homes in the Mourne region experience storm, flood, and oil-tank damage — PCLA ensure every claim is properly assessed and settled.
Get Help with Your Insurance Claim!
PCLA represent homeowners — not insurers. We take care of your insurance claim from start to finish, ensuring you get the settlement you’re entitled to.
Call PCLA to Request Your Free Claim Review Today!
Property Claims Loss Assessors Ltd (PCLA) are independent Loss Assessors helping homeowners and businesses across Northern Ireland secure fair insurance settlements.
We’re fully insured and FCA regulated (FRN 933781).
Trusted by policyholders, landlords and commercial clients.
PCLA – Loss Assessor | Insurance Claims | No Win-No Fee