Testimonials
What Our Northern Ireland Clients Say About PCLA
Real Stories from Real Property Owners Across Northern Ireland.
Join our satisfied clients – Get your free claim assessment today
We Make Insurance Claims Easy
Instant Peace of Mind
“From the moment I contacted PCLA, my stress vanished. They answered every call and text immediately, handling my entire claim. Without them, I would have been lost. If you’re facing a claim, don’t wait – call PCLA today!” Sarah M., Belfast40% Higher Settlement Than Expected
“When a water leak caused extensive damage to our home, PCLA took over our claim. Their expert assessment and negotiation skills resulted in a settlement 40% higher than we initially expected. Don’t leave money on the table – trust PCLA with your claim.” John and Mary T., DerryEffortless Claims Process, Maximum Results
“PCLA managed our claim from start to finish, making the process effortless for us. Their clear communication kept us informed, while their expertise secured a settlement far beyond what we could have achieved on our own. For a stress-free claim experience and optimal results, PCLA is the clear choice.”
David L., Armagh
Trusted by Northern Ireland homeowners for over 20 years.
Claims We've Settled
The Hidden Shower Leak
Client: Tony, Downpatrick.
Problem: A concealed leak from the shower waste caused extensive damage to multiple rooms.
PCLA Action: Comprehensive assessment and expert negotiation.
Outcome: £20,000 settlement – 40% more than the initial offer!
“I thought the damage was minor until PCLA’s thorough inspection revealed the true extent. Their expertise not only saved my home from further damage but also secured a settlement that covered all repairs and more. Don’t underestimate water damage – let PCLA uncover the full picture for you.” – Tony
The Toilet Trouble Turnaround
Client: Fergal, Derry.
Problem: A leaking toilet waste pipe damaged the kitchen and valuable timber flooring.
PCLA Action: Swift response and detailed documentation of all damages.
Outcome: £12,000 settlement – fully covering repairs and upgrades!
“When I saw my kitchen ceiling bulging, I panicked. PCLA stepped in within 24 hours, documented everything meticulously, and negotiated a settlement that not only repaired the damage but allowed for some kitchen upgrades too. Their quick action prevented a disaster from becoming a catastrophe.” – Fergal
The Invisible Kitchen Culprit
Client: Jonny, Belfast.
Problem: A hidden leak in the kitchen floor caused unseen moisture damage.
PCLA Action: Arranged for leak detection and compiled comprehensive evidence for the claim.
Outcome: £18,000 settlement – 50% higher than Jonny’s initial estimate!
“Without PCLA, I would have grossly underestimated the extent of the damage. Their thorough approach uncovered issues I hadn’t even noticed. The settlement they secured allowed me to not just repair, but also protect my home against future leaks. It’s an investment that paid for itself many times over.” – Jonny
Key Takeaways:
- Average settlement increase: 40%
- Response time: Within 24 hours
- Coverage: All of Northern Ireland
- Expertise: Uncovering hidden damage that clients often miss
Don’t leave money on the table or risk overlooking hidden damage. Let PCLA’s experts handle your claim from start to finish.
Get Your Free Claims Assessment Now
Northern Ireland's Favourite Loss Assessor
*based on Google reviews
EXCELLENT Based on 245 reviews Aidan McCrossan29/03/2025Trustindex verifies that the original source of the review is Google. My elderly mother had a water leak recently causing a significant amount of damage, the thought of making a claim and managing that was too much for her. Declan and the team stepped in and fulfilled this role, taking all the stress and work out of it for my mum. We could not be happier with the the service provided both in terms of management and attention to detail with the claim. Aine Moore20/03/2025Trustindex verifies that the original source of the review is Google. We decided on a loss assesor for helping us deal with leaks in our home & putting it through our house insurance, Declan came highly reccomended to us, he took on the claim and made the process smoother with prompt reply’s & dealing with it all, meaning less stress for us & settled the claim quickly! Highly recommend. AnneMarie McGrade24/01/2025Trustindex verifies that the original source of the review is Google. Declan was extremely helpful and efficient when sorting my claim - thank you. Robbie Lough20/01/2025Trustindex verifies that the original source of the review is Google. Jordan did a great job dealing with the insurance company after we had a leak in our kitchen. We just handed over the info and he did the rest Marion Matchett19/01/2025Trustindex verifies that the original source of the review is Google. While on holiday in September 2024, our water tank burst causing quite a lot of damage to our house. We had been given Jordan Freel's name as an independent assesor, employed by PCLA. From our first point of contact Jordan remained professional, polite, and always contactable. He was very helpful in anyway and helped cut down the stress. Would have no hesitation recommending him to anyone in need of assistance in such matters. gladys steed17/01/2025Trustindex verifies that the original source of the review is Google. Pleasant and efficient a pleasure to work with Michael Steele09/12/2024Trustindex verifies that the original source of the review is Google. Declan was very quick to get in contact and give reassurance. Dealt with things very quickly and organised the on site assessment which was straight forward and dealt with the claim quickly with the insurers to get a agreed claim which was satisfactory Patrick Dornan26/11/2024Trustindex verifies that the original source of the review is Google. Highly recommended for those unsure how to deal with insurance company's. Takes your claim out of your hands and deals directly with the insurance company on your behalf. Thorough professional service throughout and took the stress out of my claim with a successful outcome. Thank you Declan. Brian Slattery25/11/2024Trustindex verifies that the original source of the review is Google. Made contact with Jordan regarding escape of water in my home, Jordan arrived a few days later to start the claim, Jordan always kept in contact with us with updates, we received a settlement offer that we were more than happy with. By using PCLA and Jordan this took the pressure of communicating direct with our insurance company as it was done for us, I would highly recommend Jordan to look after your claim. Thanks for everything you have done for us Jordan. Rosemary and Brian. James Gibson11/11/2024Trustindex verifies that the original source of the review is Google. Declan was excellent in handling our situation. All questions answered and we were kept informed every step of the way. Would highly recommend.
Don’t Let Insurers Undervalue Your Property Claim
Our Northern Ireland clients consistently receive settlements 40% higher than initial insurance offers.
Why Choose PCLA for Your Claim?
- Expert Negotiation Power: Insurance companies want quick settlements at minimal cost. Our loss assessors ensure you receive every penny you’re entitled to.
- Fast Local Response: With Loss Assessors across Northern Ireland, we’re at your property within 24 hours. Quick action prevents further damage and strengthens your claim.
- Proven Track Record: Two decades of success in Northern Ireland means we understand local property values and insurance company tactics.
- Zero Financial Risk: Our No Win, No Fee guarantee means you can pursue your full settlement without any upfront costs.
Real Results for Real People
“The insurers initially valued my storm damage at £8,500. However, PCLA had everything properly documented and were able to negotiate a higher settlement offer that covered all of the damage. I would never have been able to do this on my own! Their service was worth every penny.” David – Bangor.
Take Action Now: Don’t risk accepting less than you deserve.
- Free initial consultation
- No obligation assessment
- Expert guidance from start to finish
Call 028 9581 5318 or complete our simple claim form below.