Making a claim for storm damage

A storn has damaged a house and caused roof tiles to become dislodged.Storms in the UK seem to be becoming more regular and severe. Each year damage caused by storms lead to hundreds of millions of pounds worth of damage and a large cost to the insurance industry.

Storm damage to buildings can take many forms such as tiles or slates coming off a roof, rain water flooding into a property through damaged roofs and fallen trees crashing into buildings causing untold damage.

With the increasing amount of storms and the damage they cause, it is more important than ever to have a qualified professional, such as Property Claims Loss Assessors, acting on your behalf to represent you through the claim process.

Read on to find out how Property Claims Loss Assessors (PCLA) can help you during your storm damage claim.

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In some instances, damage from storms is not noted until a long time after the storm occurs when tiles or slates have been dislodged. It can take a heavy rainfall after a storm and water coming into a property to realise that a property is storm damaged.

At Property Claims Loss Assessors we see many cases where storm damage cases have been turned down by an insurance company because the policyholder does not know the date on which the damage to the roof occurred. An insurance company will typically check weather records for the date mentioned by the policyholder to see the conditions on that day and see if a storm was present in the area.

Property Claims Loss Assessors record all storm dates and have access to records to check that the date the damage occurred to the property correlates to one of these dates.

When should I call the insurance company after I have storm damage?

You should contact PCLA as soon as possible and before you contact your insurance company. As professional loss assessors, it is our job to make sure your claim is submitted properly and as fast as possible. However, If you have already contacted your insurer, PCLA can still be appointed at any stage of the claim.

How do you deal with an insurance company after a storm incident?

PCLA take the stress out of dealing with insurance companies. It’s our job to liaise with the insurance company on your behalf. We’ll keep you up to date on the progress of your claim. You can contact us at any time to discuss your case.

PCLA will notify the insurer of your loss and arrange to meet with their appointed Loss Adjuster. As qualified Building Surveyors, PCLA have the skill and expertise to assess any damage that has been sustained to your property.

We compile fully costed schedules of the damage which form the basis of the claim which we use in the negotiation with your insurer. There is nothing for you to do and PCLA take away all the stress of
dealing with your insurer.

How do I make a storm damage insurance claim?

The easiest way to make a storm damage claim is to get PCLA to do it for you. Our team manages the claims process on your behalf, so you do not have to.
A storm causes a chimney stack to fall over and damage the roof of a house.
PCLA will check your insurance policy documents to confirm the cover you have in place. We will undertake surveys of your property to identify the full extent of damage caused by the storm.

We can also arrange for emergency works to be undertaken such as temporary repairs to the roof, drying of the property or making it secure.

If you appoint PCLA as soon as possible, we can start building your case and answering your questions. We will present your claim in the best way possible to ensure you receive your full entitlement under the terms of your policy.

How do storm damage claims work?

The first thing you need to do is appoint PCLA to act on your behalf. PCLA will notify your insurance company to start your claim. Our team of professional loss assessors will handle the entire claims process for you. Our aim is to ensure your claim is handled as efficiently as possible meaning your property can be reinstated as soon as possible.

What happens when I have a storm damage claim?

After you appoint PCLA they review your policy and, if cover is in place, will contact the insurance company to notify them of the incident. The Insurer may ask for a report detailing the full extent of storm damage and to confirm the damage has indeed been caused by a storm, PCLA can provide this if needed.

If a Loss Adjuster is appointed by the Insurer, PCLA will liaise with them and present them with all claim details required. PCLA will meet with the Loss Adjuster on site if necessary to go over the circumstances of the loss and damage. PCLA will compile a fully costed schedule of claim using current market rates based on the damage evidenced to the property, meaning there is no need for you to obtain builders quotations to present to your Insurer. PCLA will then negotiate the best possible settlement for you under the terms of your insurance policy.

How do I make sure I get what my policy entitles me to?

Contact PCLA as soon as possible. We will assess the damage to your property, cost the works required and negotiate with your insurer. That is why, with PCLA acting on your behalf, we can ensure you get everything you are entitled to under your insurance policy.

Should you use a Loss Assessor?

Making an insurance claim is very time consuming and often frustrating. At PCLA, we know from experience that the insurance claims process can be extremely frustrating. We’re here to help. As experienced loss assessors we work on your behalf to manage the entire claim process, so you do not have to, and to ensure you receive everything you are entitled to.

Why are storm damage claims rejected?

It is important to read the terms and conditions of your insurance policy to understand what is and is not covered. PCLA’s expert knowledge and experience will guide you through your Insurance claim.

The most common reason why storm damage cases are rejected is because the insurer states the damage is caused by wear and tear or that the date given to the Insurer as to when the damage occurred does not correlate with weather records showing a storm to be prevalent in the area at the time.

How long does it take to settle a storm damage insurance claim?

Storm damage claims can be complex. The insurance company will usually require a report from a qualified professional to confirm that the damage has indeed been caused by a storm.

They may ask for photographs of the damage and costings to reinstate.

However, with PCLA working on your behalf we can take away the stress and hassle and deal with the case from start to finish on your behalf.

PCLA will liaise with your Insurer and ensure your claim is dealt with promptly and fairly. All aspects of the claim are handled by PCLA and we work on your behalf to ensure the process is as seamless and stress free as possible.

A tree falls during a storm and causes damage to a house.

Tips to deal with a storm damaged house

  • It is important after heavy winds and rain to check the roof of your property for any damage. Damage to the roof may not become apparent until a later date when rainwater gets into the house.
  • Take photos of any damage.
  • Arrange for temporary repairs to be undertaken to damaged roofs to secure them and prevent any water getting into the property.
  • Remove any ceilings that have been affected and look unstable.
  • Install dehumidifiers to dry out any affected areas.
  • Remove any contents items that could be affected and document and photograph all those that have been.

We offer help and advice for all instances of Commercial or Domestic Property Damage. Use the links below to learn more about how a loss assessor can take the stress out of your insurance claim.