Our Expert Loss Assessors Evaluate Property Damage, Negotiate Claims, and Get You The Settlement You’re Entitled To.
We assess the damage, deal with your insurer, and fight for your full settlement — so you don’t have to.
Call PCLA Today!
We’ll tell you what your insurer isn’t—and how to get the full amount you’re entitled to. No pressure. No obligation.
Trusted by homeowners across Northern Ireland!
With over 240 five-star Google reviews and hundreds of successful claim recoveries, we deliver proven results—helping you overcome frustration and secure the settlement you’re entitled to.
Let PCLA handle the stress for you.
No stress, no hassle
We'll speak to your Insurance Company and meet with the Loss Adjuster. We compile all costs - so there's no need for you to get builders' quotes!
Get your full entitlement
Our promise is to get you the best possible settlement under the terms of your policy. With all of the money going directly to you. No win, no fee!
Fast Response
We understand the urgency of your claim. That's why we can provide a free property damage survey within 24 hours.
Most claims are underpaid because homeowners miss critical steps. This guide shows you how to protect your payout by avoiding the errors insurers rely on. Free to download for a limited time only.
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Over 240 homeowners rate us 5-stars for taking the stress out of their home insurance claims.
We’ve helped thousands of homeowners in Northern Ireland recover from property damage. Let us help you too!
*based on Google reviews
EXCELLENT Based on 254 reviews Nikhil Nair29/07/2025Trustindex verifies that the original source of the review is Google. Had a really great experience with this company. Declan was friendly and reassuring right from the first call, which made a stressful situation much easier to handle. He gave solid advice throughout, and everything ended up being really straightforward in the end. Would definitely recommend! Sean McKay23/07/2025Trustindex verifies that the original source of the review is Google. Declan was very professional and made the process stress free from start to finish Roland Graydon22/07/2025Trustindex verifies that the original source of the review is Google. After discovering an underground leak in our kitchen, we contacted The Leak Doctor, who quickly and efficiently located and repaired the issue. They recommended PCLA to handle our insurance claim on our behalf. From our first call to PCLA, the process was seamless. Declan promptly got in touch to arrange a visit and assess the overall damage. He arrived as scheduled, conducted a thorough assessment, and took down our insurance details. Declan managed all communication with the insurance company and organised a follow-up visit with their assessor. The entire process, from discovery to resolution, was handled professionally and completed within just five weeks. We were very impressed with the efficiency and support throughout. 2424doc17/07/2025Trustindex verifies that the original source of the review is Google. Extremely satisfied dealing with this company, Matthew put me at ease from the first call I made. The stress of a home accident was lessened, good advice given and in the end it was all very straight forward! Highly recommend Ruairi Mallon22/06/2025Trustindex verifies that the original source of the review is Google. Fantastic service. Claim was sorted in no time. Would highly recommend Ryan McFaul04/06/2025Trustindex verifies that the original source of the review is Google. After discovering a leak under the floor we didn’t know where to turn.We were put in touch with Jordan at PCLA who was extremely prompt,efficient and professional.He removed any stress from the situation and dealt with everything on our behalf.Couldn’t recommend him enough. Tony Mckinney28/05/2025Trustindex verifies that the original source of the review is Google. PCLA were excellent to deal with for our claim. Jordan kept us up to date throughout the process until everything went through, taking all the hassle out of our hands. Thoroughly recommended. Finbarr Kelly16/05/2025Trustindex verifies that the original source of the review is Google. PCLA were very good from the start of our claims process and keeping us well informed throughout the process. Our Loss assessor Jordon helped take away all the dealings with the loss adjuster and insurance company as myself and my wife work full time. Paul McCaugherty14/05/2025Trustindex verifies that the original source of the review is Google. We engaged pcla and namely, Declan Gilmore after storm Eowyn, Declan went over and above to take care of this matter on behalf of Clan na gael clg Lurgan. he gave a professional, efficient service and we highly recommend Declan and associates to anyone requiring these type of services. Andrew Wilson06/05/2025Trustindex verifies that the original source of the review is Google. Excellent service highly recommended
Please Note: We’re only able to service clients in Northern Ireland.
When you’re dealing with the stress and disruption of a home insurance claim, you need a partner you can trust to make the process easy. PCLA’s team of certified loss assessors have the knowledge, experience and tenacity to secure the settlement you deserve, so you can focus on getting your life back to normal.
A Loss Assessor is an independent insurance claims expert who works for you, the policyholder—not the insurance company. Our job is to manage your home insurance claim from start to finish, making sure you get the full settlement you’re entitled to.
Unlike a Loss Adjuster, who is appointed by and acts for your insurer, a Loss Assessor represents your interests alone.
They:
You might also hear a loss assessor referred to as a:
All of these terms reflect the same idea: a professional on your side, guiding you through the claims process and helping to reduce your stress.
Loss assessors are insurance claims professionals, but unlike loss adjusters or insurance investigators, our loyalty lies with the homeowner—not the insurer.
Feature | Loss Assessor | Loss Adjuster |
Represents | Policyholder | Insurance Company |
Appointed by | Policyholder | Insurance Company |
Paid by | Policyholder (at PCLA we charge 10% of the final settlement offer + VAT) | Insurance Company |
Primary Goal | To get the policyholder everything they are entitled to under the terms of their policy. | Evaluate and Challenge the validity of the claim |
Role | Advocate, negotiator for the policyholder | Investigator, evaluator for the insurer |
Independence | Independent of the insurance company, works for the policyholder | Employed by or contracted by the insurance company |
Feeling overwhelmed by a property damage insurance claim? Don’t let the stress consume you!
At PCLA, our expert claims management team knows exactly what to claim for to maximise your settlement in Northern Ireland. We have years of experience navigating the complex claims process and fighting for the compensation you deserve.
Imagine having a dedicated ally by your side, handling all the paperwork, negotiations, and headaches on your behalf. Our personalised service ensures you receive a fair and timely settlement, so you can focus on restoring your property and moving forward with peace of mind.
Don’t settle for less than you’re entitled to. Find out how our clients get the maximum settlement after using PCLA’s Claims Management service.
Finding a leak in your home or business can be a major headache. Not only does it disrupt your daily routine, it can cause significant damage to your property.
Our expert leak detection specialists have the tools and expertise to quickly and accurately locate leaks in your property, saving you time and money. Don’t let a leak cause any more damage – trust PCLA for reliable leak detection services.
Water damage can cause extensive and costly damage to your home, leaving you stressed and overwhelmed. Dealing with the insurance company can be a tedious and confusing process, leaving you unsure if you will receive your full payout.
Don’t let water damage ruin your life, trust PCLA to help you get the settlement you’re entitled to. Our team of experts will ensure you get the maximum settlement for the water damage caused to your home.
Dealing with fire damage to your home can be a daunting and stressful task. The insurance claim process can add to this stress, with complex paperwork and negotiations.
At PCLA, we understand this burden and have over 20 years of experience in handling fire damage insurance claims. Our team of expert negotiators will work tirelessly on a no win, no fee basis to ensure the best outcome for you.
Let us handle the complexities of your claim so you can focus on recovering and rebuilding your home. Trust PCLA to safely and efficiently manage your fire damage claim and alleviate your stress.
Dealing with property damage to your home can be a nightmare. It can leave you feeling overwhelmed and stressed out as you try to figure out the insurance claim process.
Let PCLA take the burden off your shoulders. With over 20 years of experience and a team of expert negotiators, we will handle all your property damage claims with professionalism and care.
Trust PCLA to handle all your property damage claims, so you can focus on getting your life back to normal.
With offices in Belfast, Omagh, and Glasgow we’re uniquely equipped to handle claims in every corner of the country. Our local expertise, combined with our national resources, means you get the best of both worlds – personalised service and maximum claim success.