At Property Claims Loss Assessors (PCLA) we take the stress out of making an insurance claim so that you are never left wondering ‘what happens next?’
We will ensure that you receive the best possible settlement under the terms of your policy, i.e. the full amount that you are ENTITLED to but may not be aware of.
We have over 20 years experience studying & interpreting insurance policies.
Our aim is to ensure that you are 100% happy with your insurance settlement. To make sure of this we assess the damage in full using state of the art equipment; compile a detailed costing of the damage; and then negotiate the best possible settlement with your insurance company.
No stress, no hassle
We'll speak to your Insurance Company and meet with the Loss Adjuster. We compile all costs - so there's no need for you to get builders' quotes!
Get your full entitlement
Our promise is to get you the best possible settlement under the terms of your policy. With all of the money going directly to you. No win, no fee!
Fast Response
We understand the urgency of your claim. That's why we can provide a free property damage survey within 24 hours.
The easiest way to make a home insurance claim is to appoint PCLA to do it on your behalf. We know from experience that the insurance claims process can be extremely frustrating. We’re here to help. As experienced loss assessors we work on your behalf to manage the entire claim process, so you don’t have to, and to ensure you receive everything you are entitled to. Ask PCLA to take the stress out of your insurance claim today.
*based on Google reviews
EXCELLENT Based on 254 reviews Nikhil Nair29/07/2025Trustindex verifies that the original source of the review is Google. Had a really great experience with this company. Declan was friendly and reassuring right from the first call, which made a stressful situation much easier to handle. He gave solid advice throughout, and everything ended up being really straightforward in the end. Would definitely recommend! Sean McKay23/07/2025Trustindex verifies that the original source of the review is Google. Declan was very professional and made the process stress free from start to finish Roland Graydon22/07/2025Trustindex verifies that the original source of the review is Google. After discovering an underground leak in our kitchen, we contacted The Leak Doctor, who quickly and efficiently located and repaired the issue. They recommended PCLA to handle our insurance claim on our behalf. From our first call to PCLA, the process was seamless. Declan promptly got in touch to arrange a visit and assess the overall damage. He arrived as scheduled, conducted a thorough assessment, and took down our insurance details. Declan managed all communication with the insurance company and organised a follow-up visit with their assessor. The entire process, from discovery to resolution, was handled professionally and completed within just five weeks. We were very impressed with the efficiency and support throughout. 2424doc17/07/2025Trustindex verifies that the original source of the review is Google. Extremely satisfied dealing with this company, Matthew put me at ease from the first call I made. The stress of a home accident was lessened, good advice given and in the end it was all very straight forward! Highly recommend Ruairi Mallon22/06/2025Trustindex verifies that the original source of the review is Google. Fantastic service. Claim was sorted in no time. Would highly recommend Ryan McFaul04/06/2025Trustindex verifies that the original source of the review is Google. After discovering a leak under the floor we didn’t know where to turn.We were put in touch with Jordan at PCLA who was extremely prompt,efficient and professional.He removed any stress from the situation and dealt with everything on our behalf.Couldn’t recommend him enough. Tony Mckinney28/05/2025Trustindex verifies that the original source of the review is Google. PCLA were excellent to deal with for our claim. Jordan kept us up to date throughout the process until everything went through, taking all the hassle out of our hands. Thoroughly recommended. Finbarr Kelly16/05/2025Trustindex verifies that the original source of the review is Google. PCLA were very good from the start of our claims process and keeping us well informed throughout the process. Our Loss assessor Jordon helped take away all the dealings with the loss adjuster and insurance company as myself and my wife work full time. Paul McCaugherty14/05/2025Trustindex verifies that the original source of the review is Google. We engaged pcla and namely, Declan Gilmore after storm Eowyn, Declan went over and above to take care of this matter on behalf of Clan na gael clg Lurgan. he gave a professional, efficient service and we highly recommend Declan and associates to anyone requiring these type of services. Andrew Wilson06/05/2025Trustindex verifies that the original source of the review is Google. Excellent service highly recommended
The process of settling an insurance claim for damaged property can be complicated and frustrating. You can appoint a loss assessor to represent you (the policy holder). Loss Assessors speak to the insurance company on your behalf and will manage your insurance claim. A Loss Assessor uses their expertise and specialist knowledge to get you the best possible settlement figure.
Making an insurance claim is not always straightforward. A Loss Assessor will know what you can claim for and how to make sure you get your full entitlement. PCLA will provide advice and support to ensure you are fully aware of the claims process. It is our job to remove the stress and inconvenience of making a household insurance claim. We are Building surveyors and Certified insurance practitioners who will assess the damage to your property and draw up a schedule of loss. We work on your behalf, so that nothing is forgotten or overlooked. With PCLA working for you, we will ensure you get a fair settlement.
When you make a claim under your household insurance policy, the insurance company will appoint a loss adjuster. PCLA will act as your loss assessor and negotiate your claim on your behalf, meaning you don’t have to deal with the insurance company or their loss adjuster. As an independent company with over 20 years experience, we know how to make sure our clients get their full entitlement. Remember, we work for you.
At PCLA we believe in being upfront about our costs. Our initial survey is free. Even if our survey finds that it’s not actually a claim, there’s still no charge to you. If you appoint PCLA to manage your claim, we work on a ‘no win no fee’ basis. Once your claim is settled our professional fee of 10% plus VAT will be included in your settlement cheque.
We aim to meet clients on the next available working day. However, we try to accommodate client needs as best as we can. Call us today on 028 8280 0120 to arrange a time that suits you.
Have you discovered a water leak in your home? We know how frustrating and stressful these are to deal with. Find out how a Leak Detection Specialist in Derry can help find your leak fast.
With one phone call, you can appoint PCLA to manage your property insurance claim. This means we do everything for you. It’s our job to make sure you get your maximum settlement. Find out how our Property Claims Management Service in Derry has helped many clients.
Do you need to make an Escape of Water Home Insurance Claim for your property in Derry? Find out how PCLA can help you with just one simple phone call.
Are you dealing with the aftermath of a fire at your property? We understand the stress and confusion you may be feeling. Our team of loss assessors specialise in handling fire damage claims. We have the expertise and experience to help you receive the maximum settlement for your losses. Find out how PCLA have helped many clients make a fire damage insurance claim in Derry.
We’re the best loss assessors near you in Northern Ireland, and we’re here to help you get the maximum settlement you’re entitled to. Contact us today to speak to a local representative in your area.
Omagh Office: Omagh Enterprise Centre, Great Northern Road, Omagh, Co Tyrone, BT78 5LU
Tel: 028 8280 0120
Belfast Office: 2 Mount Oriel, Saintfield Road, Belfast, BT8 7HR
Tel: 028 9581 5318
Email: info@pcla.co.uk
Property Claims Loss Assessors Ltd. are authorised and regulated by the Financial Conduct Authority. FRN 933781. © 2024 | Cookies and Privacy Policy
Insurers reduce settlement offers when key steps are missed. Our 7-step guide helps you avoid these mistakes so you can claim your full entitlement.
Free download for a limited time.