When your property is damaged, dealing with an insurance claim can be time-consuming and stressful. PCLA are independent Loss Assessors working across Newry and surrounding areas. We act for you, not the insurer — managing every stage of your claim so it’s handled fairly, efficiently, and with minimum disruption to your life.
Serving Newry, Warrenpoint, Rostrevor, Hilltown, Camlough, Banbridge, and the wider County Down region.
“PCLA managed everything after our burst pipe and got us the full settlement we needed to repair the house.”
FCA regulated • No Win, No Fee • 250+ five-star reviews
When you make a claim, the insurer sends a Loss Adjuster to represent their interests. PCLA act for you, the policyholder — assessing the damage, compiling evidence, and negotiating directly with the insurer to ensure you receive your full entitlement.
You don’t have to face your insurer alone — we handle the process, the paperwork, and the negotiation.
From detached homes on the Rathfriland Road to coastal properties in Warrenpoint, our team helps homeowners and businesses throughout the Newry area. PCLA manage all major claim types, including:
No Win, No Fee! – You only pay if your claim is successful.
A kitchen fire in a Warrenpoint semi-detached property caused smoke and heat damage throughout the ground floor. PCLA completed a full damage survey, compiled the reinstatement schedule, and negotiated directly with the insurer. Within nine weeks, the client received a £36,000 settlement to restore the property and replace damaged fixtures. Fire damage claim successfully managed by PCLA — Warrenpoint, County Down
*based on Google reviews
EXCELLENT Based on 270 reviews Posted on Google Leonard Mein17/04/2026Trustindex verifies that the original source of the review is Google. Best thing I did was to call PCLA after a contractor badly damaged my house. Having never had experience of claiming from a public liability policy before the whole experience seemed daunting and had the potential to get short changed as you are relying on the insurance loss adjuster to keep you right. However Greg from PCLA was on it from the get go and tirelessly fought my corner. The end result was a great settlement figure I have no doubt I wouldn't have been able to achieve on my own. Excellent all round.Posted on Google Paul Fitzsimons13/04/2026Trustindex verifies that the original source of the review is Google. Very effective and Declan was a huge helping in assessing the damages and then fronting the full engagement with the insurance company to a successful conclusionPosted on Google Paula Truesdale01/04/2026Trustindex verifies that the original source of the review is Google. Matthew was professional,friendly and very polite when dealing with my claim.He took time to ensure I understood the process and listened to any questions I had and took time to answer them,ensuring I understood.Highly recommended.Posted on Google Conor Clarke19/02/2026Trustindex verifies that the original source of the review is Google. I had Greg dealing with my case. From the start he was excellent. Had a few problems with the insurance company before it was sorted but he was able to fight my case the whole way through. Thanks very much GregPosted on Google Bernard Havern16/02/2026Trustindex verifies that the original source of the review is Google. Brilliant experience with Declan, very helpful and friendly.Posted on Google Bronagh McAtasney05/02/2026Trustindex verifies that the original source of the review is Google. I was stressed about my insurance claim but PCLA made the experience clear and straightforward. Easy to deal with. I'm delighted with the outcome. Thank you, Declan.Posted on Google Michelle Early30/01/2026Trustindex verifies that the original source of the review is Google. Great experience with this company. Declan very professional and helpful. We really appreciate your assistance.Posted on Google Barry Owens20/01/2026Trustindex verifies that the original source of the review is Google. Highly recommend using PCLA. From start to finish, they have been top class. My claim was excellently handled by Declan Gilmore - I was very impressed with his communication and customer service throughout the claim process. The claim outcome was no doubt impacted positively by PCLA's involvement.Posted on Google Nathan11/12/2025Trustindex verifies that the original source of the review is Google. PCLA were very fast to respond and to act on our behalf
“They explained everything clearly and dealt with our insurer so we didn’t have to. Couldn’t recommend more.” — Newry homeowner
We work on a No Win, No Fee basis. Our standard fee is 10% of the final settlement plus VAT — nothing upfront.
Included:
If your claim isn’t successful, you pay nothing.
Absolutely. One of the biggest pitfalls for Newry homeowners is unintentionally missing policy requirements or under-documenting damage. We handle all paperwork, evidence gathering, and negotiate directly—avoiding insurer tactics that frustrate and delay settlements.
Yes—older Newry properties often hide hidden repair costs. We complete thorough inspections to identify every area of loss, using expertise in local building heritage so nothing goes unclaimed. Our goal is ensuring you restore your home without compromises due to insurer limits.
Contact us before approving any repairs or accepting offers. Early involvement means we document everything professionally, advise on urgent action, and prevent insurers from dismissing damage as pre-existing or unrelated.
Definitely. We work with trusted local surveyors, plumbers, and contractors across Newry to provide all required reports promptly. This satisfies policy terms and speeds up your claim, saving you the hassle of finding trustworthy experts.
We assist with both. If your claim is stuck, rejected, or you’re unhappy with an offer, we’ll review your paperwork, inspect your property, and re-open negotiations where possible. Many Newry clients come to us for a second opinion after a frustrating insurance experience.
Local expertise makes a big difference. We understand Newry’s unique risks—like local flood patterns, construction methods, and common insurer tactics used in County Armagh. That means faster progress and deeper claim coverage compared to generic national services.
You have the legal right to professional representation and insurers cannot penalise you for using a loss assessor. In fact, claims often resolve faster with clear, documented evidence and expert negotiation.
Of course. We offer flexible appointments in the evenings and weekends, and can coordinate much of the process remotely. Newry clients appreciate having a local expert who fits around their busy, unpredictable days.
Not always—if damage is linked to the original event and was missed or poorly fixed, we can advise on reopening or supplementing your claim. Precise early documentation is key, and we’ll defend your right to a proper restoration.
Insurers’ first offers are rarely their best. Many Newry homeowners only realise they’ve left money on the table after talking to us. Consulting a loss assessor before accepting an offer safeguards your settlement and ensures all entitlements are claimed.
Ready to take control?
The first step is easy—contact us for a free review of your Newry claim and let a local advocate protect your interests.
PCLA manage claims across Newry and surrounding areas including Warrenpoint, Rostrevor, Camlough, Hilltown, and Banbridge.
Did you know: Many homes in the Mourne region experience storm, flood, and oil-tank damage — PCLA ensure every claim is properly assessed and settled.
Get Help with Your Insurance Claim!
PCLA represent homeowners — not insurers. We take care of your insurance claim from start to finish, ensuring you get the settlement you’re entitled to.
Call PCLA to Request Your Free Claim Review Today!
Property Claims Loss Assessors Ltd (PCLA) are independent Loss Assessors helping homeowners and businesses across Northern Ireland secure fair insurance settlements.
We’re fully insured and FCA regulated (FRN 933781).
Trusted by policyholders, landlords and commercial clients.
PCLA – Loss Assessor | Insurance Claims | No Win-No Fee