No win, no fee – you have nothing to lose!
What would you do with 40% more on your claim settlement?
Arrange Your Free Claim Assessment – Speak To A Loss Assessor Near You Today.
Our clients typically receive 40% more than they would on their own.
“I was ready to accept the insurance company’s initial offer of £10,000 for my water damage claim. PCLA’s experts negotiated a final settlement of £14,000 – a 40% increase!” – Sarah T., Belfast
No stress, no hassle
We'll speak to your Insurance Company and meet with the Loss Adjuster. We compile all costs - so there's no need for you to get builders' quotes!
Get your full entitlement
Our promise is to get you the best possible settlement under the terms of your policy. With all of the money going directly to you. No win, no fee!
Fast Response
We understand the urgency of your claim. That's why we can provide a free property damage survey within 24 hours.
“PCLA managed our claim from start to finish, making the process effortless for us. Their clear communication kept us informed, while their expertise secured a settlement far beyond what we could have achieved on our own. For a stress-free claim experience and optimal results, PCLA is the clear choice.”
David L., Armagh
Trusted by Northern Ireland homeowners for over 20 years.
We’ve helped thousands of homeowners in Northern Ireland recover from property damage. Let us help you too!
Aspect | What we do for you | What you will need to do |
---|---|---|
Initial Assessment | Free, no-obligation survey within 24 hours | May need to arrange and pay for independent surveys |
Preparing Your Claim | We compile all costs comprehensively | You must research and estimate all costs yourself |
Claims Process | Full management from start to finish | You manage the complex process alone |
Negotiation | Skilled negotiation with insurance companies | Limited negotiation experience with insurers |
Expertise | Certified Insurance Practitioners and Qualified Building Surveyors | Lack of professional insurance and building expertise |
Financial Risk | No win, No fee guarantee | Potential for out-of-pocket expenses |
Payment | All money goes directly to you | Same, but potentially lower settlement amount |
Time Investment | We handle time-consuming tasks | Significant personal time and effort required |
Coverage Area | All of Northern Ireland | Depends on your availability to manage the claim |
Stress Level | Reduced stress with professional handling | Potentially high stress managing complex claim |
Client: Tony, Downpatrick.
Problem: A concealed leak from the shower waste caused extensive damage to multiple rooms.
PCLA Action: Comprehensive assessment and expert negotiation.
Outcome: £20,000 settlement – 40% more than the initial offer!
“I thought the damage was minor until PCLA’s thorough inspection revealed the true extent. Their expertise not only saved my home from further damage but also secured a settlement that covered all repairs and more. Don’t underestimate water damage – let PCLA uncover the full picture for you.” – Tony
Client: Fergal, Derry.
Problem: A leaking toilet waste pipe damaged the kitchen and valuable timber flooring.
PCLA Action: Swift response and detailed documentation of all damages.
Outcome: £12,000 settlement – fully covering repairs and upgrades!
“When I saw my kitchen ceiling bulging, I panicked. PCLA stepped in within 24 hours, documented everything meticulously, and negotiated a settlement that not only repaired the damage but allowed for some kitchen upgrades too. Their quick action prevented a disaster from becoming a catastrophe.” – Fergal
Client: Jonny, Belfast.
Problem: A hidden leak in the kitchen floor caused unseen moisture damage.
PCLA Action: Arranged for leak detection and compiled comprehensive evidence for the claim.
Outcome: £18,000 settlement – 50% higher than Jonny’s initial estimate!
“Without PCLA, I would have grossly underestimated the extent of the damage. Their thorough approach uncovered issues I hadn’t even noticed. The settlement they secured allowed me to not just repair, but also protect my home against future leaks. It’s an investment that paid for itself many times over.” – Jonny
Don’t leave money on the table or risk overlooking hidden damage. Let PCLA’s experts handle your claim from start to finish.
*based on Google reviews
EXCELLENT Based on 254 reviews Nikhil Nair29/07/2025Trustindex verifies that the original source of the review is Google. Had a really great experience with this company. Declan was friendly and reassuring right from the first call, which made a stressful situation much easier to handle. He gave solid advice throughout, and everything ended up being really straightforward in the end. Would definitely recommend! Sean McKay23/07/2025Trustindex verifies that the original source of the review is Google. Declan was very professional and made the process stress free from start to finish Roland Graydon22/07/2025Trustindex verifies that the original source of the review is Google. After discovering an underground leak in our kitchen, we contacted The Leak Doctor, who quickly and efficiently located and repaired the issue. They recommended PCLA to handle our insurance claim on our behalf. From our first call to PCLA, the process was seamless. Declan promptly got in touch to arrange a visit and assess the overall damage. He arrived as scheduled, conducted a thorough assessment, and took down our insurance details. Declan managed all communication with the insurance company and organised a follow-up visit with their assessor. The entire process, from discovery to resolution, was handled professionally and completed within just five weeks. We were very impressed with the efficiency and support throughout. 2424doc17/07/2025Trustindex verifies that the original source of the review is Google. Extremely satisfied dealing with this company, Matthew put me at ease from the first call I made. The stress of a home accident was lessened, good advice given and in the end it was all very straight forward! Highly recommend Ruairi Mallon22/06/2025Trustindex verifies that the original source of the review is Google. Fantastic service. Claim was sorted in no time. Would highly recommend Ryan McFaul04/06/2025Trustindex verifies that the original source of the review is Google. After discovering a leak under the floor we didn’t know where to turn.We were put in touch with Jordan at PCLA who was extremely prompt,efficient and professional.He removed any stress from the situation and dealt with everything on our behalf.Couldn’t recommend him enough. Tony Mckinney28/05/2025Trustindex verifies that the original source of the review is Google. PCLA were excellent to deal with for our claim. Jordan kept us up to date throughout the process until everything went through, taking all the hassle out of our hands. Thoroughly recommended. Finbarr Kelly16/05/2025Trustindex verifies that the original source of the review is Google. PCLA were very good from the start of our claims process and keeping us well informed throughout the process. Our Loss assessor Jordon helped take away all the dealings with the loss adjuster and insurance company as myself and my wife work full time. Paul McCaugherty14/05/2025Trustindex verifies that the original source of the review is Google. We engaged pcla and namely, Declan Gilmore after storm Eowyn, Declan went over and above to take care of this matter on behalf of Clan na gael clg Lurgan. he gave a professional, efficient service and we highly recommend Declan and associates to anyone requiring these type of services. Andrew Wilson06/05/2025Trustindex verifies that the original source of the review is Google. Excellent service highly recommended
At PCLA, our mission is to empower Northern Ireland homeowners and businesses to receive their full and fair entitlement from insurance claims. We combine expert knowledge, unwavering dedication, and cutting-edge technology to maximise settlements, minimise stress, and restore peace of mind. Our commitment is to level the playing field between policyholders and insurance companies, ensuring that every client’s voice is heard and their rights are protected.
Our promise is to get you your full entitlement under the terms of your policy.
PCLA has grown from a small, local operation to Northern Ireland’s leading independent loss assessment firm. Over the past 20 years, we’ve helped thousands of clients recover millions of pounds in fair settlements, establishing ourselves as trusted advocates in the insurance claims process. Our team of certified professionals brings over 25 years of combined experience, ensuring that every client receives the highest level of service and expertise.
Remember, We Make Insurance Claims Easy!
Don’t see your town? Don’t worry, we operate all over Northern Ireland.
Call us today to speak to one of our team or request a call back via the form below.
A Loss Assessor works on your behalf to manage your insurance claim, ensuring you receive the maximum possible settlement. We handle all negotiations with your insurance company, assess the damage thoroughly, and help you navigate the complexities of the claims process.
Unlike a Loss Adjuster, who works for the insurance company and aims to minimise the payout, PCLA works exclusively for you. Our goal is to maximise your claim settlement to ensure you have the funds necessary to fully repair and restore your property.
No, PCLA operates on a ‘No Win, No Fee’ basis. You won’t have to pay anything upfront. Our fees are only a percentage of the settlement, and only if we succeed in getting you your claim.
With over 25 years of experience, we have the expertise to accurately assess the full extent of the damage and compile a comprehensive claim. We understand insurance policies inside and out, which means we can negotiate more effectively on your behalf.
Even if your insurance company has made an offer, it’s not too late to get PCLA involved. We can review the offer and often negotiate a significantly higher settlement due to our detailed assessments and expert negotiations.
We pride ourselves on our rapid response. We can typically assess your damage within 24 hours of your call, ensuring that your claim is processed quickly and efficiently to prevent further losses.
Absolutely. While water damage claims are a common service we provide, our expertise extends to all types of property damage claims, including fire, theft, storm, and accidental damage.
Starting the process is simple. Click on our “Get Your Free Claim Assessment” button, fill out the form, and we will get back to you promptly. Alternatively, you can call us directly to speak with one of our expert Loss Assessors.
During your free assessment, we’ll discuss the details of your situation, review any existing offers or assessments, and provide you with a clear understanding of how we can help and what you can expect in terms of potential settlement increases.
With offices in Belfast and Omagh, we’re uniquely equipped to handle claims in every corner of the country. Our local expertise, combined with our national resources, means you get the best of both worlds – personalised service and maximum claim success.
Insurers reduce settlement offers when key steps are missed. Our 7-step guide helps you avoid these mistakes so you can claim your full entitlement.
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