Insurance Claim & Leak Detection Services in Craigavon

When your property suffers damage or you suspect a hidden leak, getting the right support early makes all the difference. PCLA provide professional loss assessor and leak detection services across Craigavon—helping homeowners and businesses secure fair insurance settlements and accurate leak reports.

028 9581 5318

FCA regulated • No Win, No Fee • 250+ five-star Google reviews

How we help in Craigavon

Choose the service that suits your situation:

Loss Assessor in Craigavon

We manage property insurance claims for fire, water, oil damage, burst pipes and more. We handle the claim process from start to finish and negotiate directly with your insurer.
Learn more about Loss Assessor services in Craigavon

Leak Detection in Craigavon

We locate hidden leaks using non-invasive acoustic, thermal and tracer gas technology. Our reports are accepted by insurers, and we can arrange repairs where needed.
Learn more about Leak Detection in Craigavon

Why people in Craigavon call us

  • Modern homes and apartments across Portadown and Lurgan often experience plumbing leaks and burst pipes.
  • Oil tank and septic tank failures are common in rural areas around Waringstown and Bleary.
  • Storm and water damage affect many older properties during winter months.
  • We regularly attend homes and businesses across Craigavon within 24–48 hours.

Recent work in Craigavon

Fire Damage Claim in Lurgan

Lurgan, April 2025

A client's Lurgan semi-detached home suffered severe fire damage to the kitchen. PCLA assessed the damage, liaised with insurers, and oversaw the restoration work. The outcome: the client received everything they were entitled to.

Craigavon Water Damage Insurance Claim

Craigavon

A client noticed ceiling stains in their Craigavon bungalow caused by a hidden leak. PCLA deployed leak detection experts, identified the problem, and managed the insurance claim. The outcome: the client received everything they were entitled to.

PCLA helps a client in Portadown with a claim for water damage

Portadown

A client experienced flooding from a faulty appliance in their Portadown terraced house. PCLA documented the water damage, handled all insurer communications, and secured a full settlement. The outcome: the client received everything they were entitled to.

What clients near Craigavon say

“Excellent service. They managed the whole claim and dealt directly with our insurer.”
NormaLurgan
“They found a leak under our floor and gave us the report we needed for insurance. Great team to work with.”
NeilPortadown

Your Questions Answered for Craigavon Residents

Dealing with property damage is stressful. Here are clear answers to common questions we receive from clients across Craigavon, including Lurgan, Portadown, and the surrounding areas.

First, prioritise your safety. If you have a serious leak, turn off your mains water supply. Then, before you do anything else, call us for free, no-obligation advice. It’s crucial to get guidance from an independent expert who is on your side before speaking with your insurance company.

We offer a dedicated service to the Craigavon urban area, including Lurgan and Portadown. We know the local road network and prioritise emergency calls. For urgent issues like an active water leak, we can often be on-site the very same day to help you minimise damage and start the resolution process.

This is the most critical difference. An insurer’s Loss Adjuster is paid to protect the insurance company’s financial interests. A plumber is great for fixing a leak once it’s found. We are different:

  • As your Loss Assessor, we work exclusively for you, the policyholder in Craigavon. We manage your entire claim from start to finish to ensure you receive the maximum, fair settlement you are entitled to.
  • As Leak Detection specialists, we use advanced technology to find the hidden source of the leak without causing unnecessary destruction—a specialism most general plumbers don’t have.

We understand that budget is a major concern.

  • For Insurance Claims, we operate on a No Win, No Fee basis. Our fee is a small, agreed-upon percentage of the settlement we negotiate for you. Because we almost always secure a significantly higher offer, our service effectively pays for itself, leaving you with more to complete your repairs.
  • For Leak Detection, the small, fixed cost of our service is a smart investment compared to the thousands of pounds that ongoing water damage or a destructive “trial and error” search can cost.

Absolutely not. We are experts in non-invasive leak detection. We use modern technology like thermal imaging, acoustic listening devices, and tracer gases to pinpoint the exact source of a leak with surgical precision. This allows us to find the problem without resorting to destructive guesswork, saving you time, money, and stress.

Yes, in the vast majority of cases. Most standard home insurance policies in Northern Ireland include “Trace and Access” cover. This part of your policy is specifically for paying a specialist firm like ours to find the source of a water leak. We provide a full, detailed report that your insurer will need to process your claim.

We make the process simple and transparent.

  1. Call Us: You’ll speak with an expert for a free, no-obligation chat about your situation.
  2. We Visit: We will arrange a convenient time to visit your Craigavon property to carry out our assessment.
  3. We Take Over: From that point on, we handle the hard work for you—managing the entire insurance claim or providing a detailed report so you can move forward with repairs.

Need help in Craigavon?

Whether you’re managing an insurance claim or facing a hidden leak, our specialists will handle it for you.

Call 028 9581 5318

We’ll find the leak, document the damage, and manage the claim — so you can focus on getting back to normal.
FCA regulated • No Win, No Fee • 250+ Google reviews

Areas we cover around Craigavon

We attend homes and businesses across:

  • Lurgan;
  • Portadown;
  • Bleary;
  • Waringstown;
  • Tandragee;
  • Dollingstown.