When property damage or a hidden leak turns life upside down, we step in. PCLA visit homes and businesses across Derry to manage insurance claims and detect leaks—taking the pressure off you.
FCA regulated • No Win, No Fee • 250+ five-star Google reviews
Yes, we provide comprehensive loss assessor and leak detection services across Derry, Londonderry, and the surrounding areas. Our local team understands the unique challenges facing Northern Ireland properties, from frequent rainfall to older housing stock. We aim to respond to emergency situations within hours, not days, because we know how stressful property damage can be. For urgent cases, call us directly on 028 8280 0120 and we’ll prioritise your call.
We typically respond to emergency calls in the Derry area within 2-4 hours during normal business hours, and we offer 24/7 emergency response for urgent water damage situations. Our team is based locally, so we’re not travelling from Belfast or other distant locations. The sooner we can assess your damage and begin the claims process, the better your chances of a fair settlement. Time is critical in property damage cases, especially with water leaks that can worsen rapidly.
Our loss assessor services work on a ‘no win, no fee’ basis, meaning you pay nothing upfront. We only charge a percentage of your successful settlement, so there’s no financial risk to you.
Leak detection services typically cost between £400-£800 depending on the complexity, but many home insurance policies in Northern Ireland include ‘trace and access’ cover that pays for professional detection when investigating escape of water claims. We’ll check your policy terms at no cost to see what’s covered.
Most comprehensive home insurance policies include ‘trace and access’ cover, which pays for professional leak detection when you’re claiming for escape of water damage. This means the cost of finding the leak is often covered by your insurer, not paid by you directly. We’re familiar with how Northern Ireland insurers handle these claims and can advise you on your specific policy coverage. We’ll review your policy documents free of charge to confirm what’s included.
Yes, we are fully regulated by the Financial Conduct Authority (FCA) and our assessors have extensive experience with Northern Ireland property insurance claims. We understand local building regulations, common property issues in the Derry area, and how different insurers operate in Northern Ireland. Our team stays updated on changes to UK insurance law and has handled hundreds of successful claims for homeowners across the province. You can verify our credentials through the FCA register.
We’ve helped dozens of Derry area homeowners secure fair insurance settlements over the past few years, often achieving significantly higher payouts than initial insurer offers. While we can’t share specific client details due to confidentiality, we can provide references from satisfied customers who are happy to share their experience. Many of our clients come through word-of-mouth recommendations from neighbours and friends who’ve used our services successfully.
A loss adjuster works for your insurance company to investigate and settle claims – their job is to keep costs down for the insurer. A loss assessor works for you to ensure you receive the full settlement you’re entitled to under your policy. Think of it like having your own advocate who understands insurance law and knows how to present your claim properly. This difference often means the difference between accepting a low initial offer and receiving a fair settlement that covers all your damage and costs.
First, try to stop the water source if it’s safe to do so and move valuables away from the affected area. Take photos of all damage before cleaning up – this evidence is crucial for your insurance claim. Contact your insurance company to report the claim, but don’t accept any quick settlement offers over the phone. Call us for a free assessment before agreeing to anything with your insurer. The sooner we can document the damage properly, the stronger your claim will be. Don’t let the insurance company’s loss adjuster pressure you into a quick settlement.
A sudden leak can turn your Derry home upside down—ruining floors, walls, and precious belongings. And when it comes to insurance claims, the paperwork and delays only add to the headache.
Every hour you wait, water damage spreads and the stress mounts. Insurance companies can be slow, leaving you feeling powerless and overwhelmed. Don’t let a small leak become a costly disaster or let red tape stand in your way.
Let our Derry-based experts take the pressure off. We’ll pinpoint the leak fast, handle the insurance claim for you, and restore your peace of mind—all with one call.
Act now: ring 028 8280 0120 for your free quote and get your home—and your life—back on track.
FCA regulated • No Win, No Fee • 250+ Google reviews
We attend properties across:
We regularly help clients near: Coleraine • Dungannon • Enniskillen • Omagh