About Property Claims Loss Assessors
Property Claims Loss Assessors (PCLA) are insurance assessors who work on behalf of the public.
We’re dedicated to helping people who have suffered accidental loss or damage to their home or business. Our goal is to ensure our clients receive the full compensation that they are entitled to from their insurance company.
We deal with the insurance company on your behalf. As soon as we understand the terms of the client’s policy, PCLA will conduct tests to find out exactly what can be claimed for. With PCLA working for you, we do all of the negotiating to ensure you get the best possible settlement.
All of PCLA’s team members have excellent working relationships with the loss adjusters appointed by the Insurance Companies, meaning all claims are dealt with efficiently and fast.
The company was founded in June 2015 by Greg Smyth – who has over 20 years experience within the insurance industry. Greg also has a strong team working alongside him in order to make sure that every claim is dealt with quickly and effectively.
While based in Belfast, PCLA cover all areas of Northern Ireland. Call us today to find out how we can ensure you receive your full entitlement.
Meet Our Management Team

Greg Smyth - Company Director
B.Sc (Hons) in Building Surveying, APA
Greg began his career in the Insurance Industry in 1999, working with a number of different Insurance companies. Greg has a degree in Building Surveying from the University of Reading and holds a number of qualifications in Insurance. Greg has worked in Loss Assessing since 2007 and was previously a senior member of a former leading Loss Assessor firm before leaving to start PCLA Ltd in 2015.

Declan Gilmore – Loss Assessor
B.Sc (Hons) in Building Surveying
Declan studied at the University of Ulster where he gained a degree in building surveying and joined PCLA shortly after in 2016. Since then, Declan has worked for many happy clients dealing with all manner of Insurance claims with a particular specialism in subsidence losses.

Jordan Freel – Loss Assessor
Jordan started working with PCLA in early 2022 having spent a number of years prior working for a leading, local, property damage restoration company.
In his former role Jordan was tasked with undertaking moisture surveys, reinstatement of water & fire damaged homes and businesses and of assessing damage to contents.
This experience has allowed Jordan to transfer his skills to PCLA where he has became a valued member of team.

Matthew Kyle – Loss Assessor
Fresh from a five-year stint as a Loss Adjuster, Matthew brings a wealth of expertise that he can provide to clients. He specialises in Escape of Water claims and has handled all types of claims ranging from small domestic leaks to large commercial losses.

Chris Taylor - Marketing Manager
With over 20 years of experience in digital marketing, content strategy, and project management, Chris joins PCLA to help drive growth. He will use his expertise in communications and marketing to develop and execute impactful campaigns that drive engagement and results.

Josh Harper - Business Development Executive
With over 10 years in both property sales and management, Josh brings a wealth of industry insight to our team. His diverse experience has honed his skills in identifying opportunities, nurturing client relationships, and driving growth. Josh’s strategic mindset and deep understanding of the property market make him the ideal champion for expanding PCLA’s reach and impact.
What our clients say
EXCELLENT Based on 245 reviews Aidan McCrossan29/03/2025Trustindex verifies that the original source of the review is Google. My elderly mother had a water leak recently causing a significant amount of damage, the thought of making a claim and managing that was too much for her. Declan and the team stepped in and fulfilled this role, taking all the stress and work out of it for my mum. We could not be happier with the the service provided both in terms of management and attention to detail with the claim. Aine Moore20/03/2025Trustindex verifies that the original source of the review is Google. We decided on a loss assesor for helping us deal with leaks in our home & putting it through our house insurance, Declan came highly reccomended to us, he took on the claim and made the process smoother with prompt reply’s & dealing with it all, meaning less stress for us & settled the claim quickly! Highly recommend. AnneMarie McGrade24/01/2025Trustindex verifies that the original source of the review is Google. Declan was extremely helpful and efficient when sorting my claim - thank you. Robbie Lough20/01/2025Trustindex verifies that the original source of the review is Google. Jordan did a great job dealing with the insurance company after we had a leak in our kitchen. We just handed over the info and he did the rest Marion Matchett19/01/2025Trustindex verifies that the original source of the review is Google. While on holiday in September 2024, our water tank burst causing quite a lot of damage to our house. We had been given Jordan Freel's name as an independent assesor, employed by PCLA. From our first point of contact Jordan remained professional, polite, and always contactable. He was very helpful in anyway and helped cut down the stress. Would have no hesitation recommending him to anyone in need of assistance in such matters. gladys steed17/01/2025Trustindex verifies that the original source of the review is Google. Pleasant and efficient a pleasure to work with Michael Steele09/12/2024Trustindex verifies that the original source of the review is Google. Declan was very quick to get in contact and give reassurance. Dealt with things very quickly and organised the on site assessment which was straight forward and dealt with the claim quickly with the insurers to get a agreed claim which was satisfactory Patrick Dornan26/11/2024Trustindex verifies that the original source of the review is Google. Highly recommended for those unsure how to deal with insurance company's. Takes your claim out of your hands and deals directly with the insurance company on your behalf. Thorough professional service throughout and took the stress out of my claim with a successful outcome. Thank you Declan. Brian Slattery25/11/2024Trustindex verifies that the original source of the review is Google. Made contact with Jordan regarding escape of water in my home, Jordan arrived a few days later to start the claim, Jordan always kept in contact with us with updates, we received a settlement offer that we were more than happy with. By using PCLA and Jordan this took the pressure of communicating direct with our insurance company as it was done for us, I would highly recommend Jordan to look after your claim. Thanks for everything you have done for us Jordan. Rosemary and Brian. James Gibson11/11/2024Trustindex verifies that the original source of the review is Google. Declan was excellent in handling our situation. All questions answered and we were kept informed every step of the way. Would highly recommend.
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