About Property Claims Loss Assessors
Property Claims Loss Assessors (PCLA) are insurance assessors who work on behalf of the public.
We’re dedicated to helping people who have suffered accidental loss or damage to their home or business. Our goal is to ensure our clients receive the full compensation that they are entitled to from their insurance company.
We deal with the insurance company on your behalf. As soon as we understand the terms of the client’s policy, PCLA will conduct tests to find out exactly what can be claimed for. With PCLA working for you, we do all of the negotiating to ensure you get the best possible settlement.
All of PCLA’s team members have excellent working relationships with the loss adjusters appointed by the Insurance Companies, meaning all claims are dealt with efficiently and fast.
The company was founded in June 2015 by Greg Smyth – who has over 20 years experience within the insurance industry. Greg also has a strong team working alongside him in order to make sure that every claim is dealt with quickly and effectively.
While based in Belfast, PCLA cover all areas of Northern Ireland. Call us today to find out how we can ensure you receive your full entitlement.
Meet Our Management Team

Greg Smyth - Company Director
B.Sc (Hons) in Building Surveying, APA
Greg began his career in the Insurance Industry in 1999, working with a number of different Insurance companies. Greg has a degree in Building Surveying from the University of Reading and holds a number of qualifications in Insurance. Greg has worked in Loss Assessing since 2007 and was previously a senior member of a former leading Loss Assessor firm before leaving to start PCLA Ltd in 2015.

Declan Gilmore – Loss Assessor
B.Sc (Hons) in Building Surveying
Declan studied at the University of Ulster where he gained a degree in building surveying and joined PCLA shortly after in 2016. Since then, Declan has worked for many happy clients dealing with all manner of Insurance claims with a particular specialism in subsidence losses.

Jordan Freel – Loss Assessor
Jordan started working with PCLA in early 2022 having spent a number of years prior working for a leading, local, property damage restoration company.
In his former role Jordan was tasked with undertaking moisture surveys, reinstatement of water & fire damaged homes and businesses and of assessing damage to contents.
This experience has allowed Jordan to transfer his skills to PCLA where he has became a valued member of team.

Matthew Kyle – Loss Assessor
Fresh from a five-year stint as a Loss Adjuster, Matthew brings a wealth of expertise that he can provide to clients. He specialises in Escape of Water claims and has handled all types of claims ranging from small domestic leaks to large commercial losses.

Chris Taylor - Marketing Manager
With over 20 years of experience in digital marketing, content strategy, and project management, Chris joins PCLA to help drive growth. He will use his expertise in communications and marketing to develop and execute impactful campaigns that drive engagement and results.

Josh Harper - Business Development Executive
With over 10 years in both property sales and management, Josh brings a wealth of industry insight to our team. His diverse experience has honed his skills in identifying opportunities, nurturing client relationships, and driving growth. Josh’s strategic mindset and deep understanding of the property market make him the ideal champion for expanding PCLA’s reach and impact.
What our clients say
EXCELLENT Based on 240 reviews Michael Steele09/12/2024Trustindex verifies that the original source of the review is Google. Declan was very quick to get in contact and give reassurance. Dealt with things very quickly and organised the on site assessment which was straight forward and dealt with the claim quickly with the insurers to get a agreed claim which was satisfactory Patrick Dornan26/11/2024Trustindex verifies that the original source of the review is Google. Highly recommended for those unsure how to deal with insurance company's. Takes your claim out of your hands and deals directly with the insurance company on your behalf. Thorough professional service throughout and took the stress out of my claim with a successful outcome. Thank you Declan. Brian Slattery25/11/2024Trustindex verifies that the original source of the review is Google. Made contact with Jordan regarding escape of water in my home, Jordan arrived a few days later to start the claim, Jordan always kept in contact with us with updates, we received a settlement offer that we were more than happy with. By using PCLA and Jordan this took the pressure of communicating direct with our insurance company as it was done for us, I would highly recommend Jordan to look after your claim. Thanks for everything you have done for us Jordan. Rosemary and Brian. James Gibson11/11/2024Trustindex verifies that the original source of the review is Google. Declan was excellent in handling our situation. All questions answered and we were kept informed every step of the way. Would highly recommend. Olive Cluskey02/10/2024Trustindex verifies that the original source of the review is Google. Professional service from start to finish, regular contact and updates, took away all the worry and stress, would definitely recommend Diane Jones02/10/2024Trustindex verifies that the original source of the review is Google. Need to make a claim? I PERSONALLY recommend using PCLA - from dealing with everything in a professional and friendly way to resolving the issue to my satisfaction -Thanks Declan. Michael Moore24/09/2024Trustindex verifies that the original source of the review is Google. Declan was extremely helpful and very professional. Would definitely recommend him. Philip Houston19/09/2024Trustindex verifies that the original source of the review is Google. Declan from PCLA dealt with my insurance claim when we had a leak in our kitchen and successfully got us an insurance settlement quickly so we could proceed with the repairs. I would definitely recommend them. Lori McConnell16/09/2024Trustindex verifies that the original source of the review is Google. I recently had a claim and Jordan was very helpful, he informed me at each stage of what I needed to do. I have a disabled son and this was an added stress I did not need if I had been solely doing a claim myself. I would highly recommend pcla's services they are very professional and efficient and we were very satisfied with the outcome.
Related Articles

Home Insurance Claims UK: What Is Septic Tank Damage?
Understanding septic tank damage claims can be complex, but professional support can increase success rates by 50%. Discover how PCLA’s expert claims management helps Northern Ireland homeowners manage these technical claims and secure full settlements.

Common Reasons Oil Spill Claims Are Denied in UK Home Insurance
Understanding why oil spill claims are denied is crucial for protecting your right to compensation. Learn the common pitfalls that lead to claim rejections and how PCLA’s professional claims management helps Northern Ireland homeowners secure successful settlements.

Air Fryer Dangers: What Northern Ireland Homeowners Need to Know About Fire Risks and Insurance Claims
As Northern Ireland embraces air fryers for economical cooking, a disturbing trend emerges. With 48% of NI homes now owning these appliances—far exceeding the UK average—the rise in devastating fire incidents is causing alarm. Recent data shows the average air fryer fire claim reaching £29,555, with one catastrophic case causing £80,000 in damage. Discover the hidden risks in your kitchen and learn how to protect your home and family…