Loss Assessors Newcastle
Have you experienced property damage and need help making a claim?
Call PCLA and arrange your free survey today.
Our promise is to get you the best possible settlement for your insurance claim.

You make one phone call. We do all the work.
Busy juggling work, family, and life? Don’t let a home insurance claim add to your stress.
At PCLA we help clients in Newcastle, and all around County Down. As professional loss assessors, we’re here to help you make a successful home insurance claim.
Our expert loss assessors specialise in helping busy homeowners get their full entitlement from an insurance claim.
You don’t have to imagine saving time and energy, you just need to let us manage your insurance claim for you.
No stress, no hassle
We'll speak to your Insurance Company and meet with the Loss Adjuster. We compile all costs - so there's no need for you to get builders' quotes!
Get your full entitlement
Our promise is to get you the best possible settlement under the terms of your policy. With all of the money going directly to you. No win, no fee!
Fast Response
We understand the urgency of your claim. That's why we can provide a free property damage survey within 24 hours.
How Property Claims Loss Assessors Can Help You:
- Free no obligation survey!
- Damage assessed within 24 Hours
- We compile all costs for you
- We manage the entire claims process
- We negotiate with the insurance company
- We're Certified Insurance Practitioners
- We're Qualified Building Surveyors
- All money goes to you, not us
- No win, No fee
Professional Loss Assessor Services in Newcastle, County Down
At PCLA, we understand how overwhelming it can be to talk to insurance companies, nevermind make a claim. That’s why we’re here to stand by your side through every step of the claims process.
With over 20 years of experience, we’re not just expert negotiators; we’re also empathetic to your situation, ensuring a professional and reliable service that you can trust.
Our team is fully authorised and regulated by the Financial Conduct Authority (FCA), which is a tribute to our strong reputation in the industry, backed by over 200 5-star reviews on Google.
We operate on a ‘no win, no fee’ basis, so you can rest assured that we’re as committed as you are to securing the best possible outcome.
Choosing us means you’re selecting a partner who values your peace of mind and is dedicated to delivering results that matter to you.
What exactly do we do as loss assessors?
As loss assessors, we’re here to represent you, the policyholder, during the claims process. We assess the damage or loss you’ve experienced and make sure you get the full settlement you’re entitled to from your insurance company. We handle all the negotiations and paperwork, making the process as stress-free as possible for you.
How does our ‘no win, no fee’ policy work?
Our ‘no win, no fee’ policy means that you won’t have to pay us anything unless we’re successful in securing your insurance claim. We’re confident in our abilities to help you, which is why we offer this promise. If we don’t win, you don’t pay. It’s as simple as that.
Why is it better to use our services instead of dealing directly with the insurance company?
Dealing directly with the insurance company can be challenging and, at times, may not yield the best outcome for you. We’ve got 20 years of experience and expertise in dealing with insurance companies. We’re expert negotiators who know exactly how to navigate the process to ensure you receive the maximum settlement. Plus, we take the stress and burden off your shoulders, handling everything for you.
Can we help with any type of insurance claim?
Yes, we specialise in a wide range of claims, including escape of water, fire damage, and other types of property damage. With our extensive experience and knowledge, we’re equipped to handle complex claims and work across various scenarios. If you’re unsure whether your claim is something we can assist with, just give us a call, and we’d be happy to discuss it.
What makes PCLA different from other loss assessors?
What sets us apart is our empathetic approach combined with our professionalism and reliability. We’re fully authorised and regulated by the Financial Conduct Authority (FCA), highlighting our commitment to providing trustworthy and high-quality services. Plus, with over 200 5-star reviews on Google and a strong reputation in the industry, you can be confident you’re in good hands. We truly care about our clients and go above and beyond to ensure the best possible outcomes.
Newcastle's Favourite Loss Assessor
*based on Google reviews
EXCELLENT Based on 254 reviews Nikhil Nair29/07/2025Trustindex verifies that the original source of the review is Google. Had a really great experience with this company. Declan was friendly and reassuring right from the first call, which made a stressful situation much easier to handle. He gave solid advice throughout, and everything ended up being really straightforward in the end. Would definitely recommend! Sean McKay23/07/2025Trustindex verifies that the original source of the review is Google. Declan was very professional and made the process stress free from start to finish Roland Graydon22/07/2025Trustindex verifies that the original source of the review is Google. After discovering an underground leak in our kitchen, we contacted The Leak Doctor, who quickly and efficiently located and repaired the issue. They recommended PCLA to handle our insurance claim on our behalf. From our first call to PCLA, the process was seamless. Declan promptly got in touch to arrange a visit and assess the overall damage. He arrived as scheduled, conducted a thorough assessment, and took down our insurance details. Declan managed all communication with the insurance company and organised a follow-up visit with their assessor. The entire process, from discovery to resolution, was handled professionally and completed within just five weeks. We were very impressed with the efficiency and support throughout. 2424doc17/07/2025Trustindex verifies that the original source of the review is Google. Extremely satisfied dealing with this company, Matthew put me at ease from the first call I made. The stress of a home accident was lessened, good advice given and in the end it was all very straight forward! Highly recommend Ruairi Mallon22/06/2025Trustindex verifies that the original source of the review is Google. Fantastic service. Claim was sorted in no time. Would highly recommend Ryan McFaul04/06/2025Trustindex verifies that the original source of the review is Google. After discovering a leak under the floor we didn’t know where to turn.We were put in touch with Jordan at PCLA who was extremely prompt,efficient and professional.He removed any stress from the situation and dealt with everything on our behalf.Couldn’t recommend him enough. Tony Mckinney28/05/2025Trustindex verifies that the original source of the review is Google. PCLA were excellent to deal with for our claim. Jordan kept us up to date throughout the process until everything went through, taking all the hassle out of our hands. Thoroughly recommended. Finbarr Kelly16/05/2025Trustindex verifies that the original source of the review is Google. PCLA were very good from the start of our claims process and keeping us well informed throughout the process. Our Loss assessor Jordon helped take away all the dealings with the loss adjuster and insurance company as myself and my wife work full time. Paul McCaugherty14/05/2025Trustindex verifies that the original source of the review is Google. We engaged pcla and namely, Declan Gilmore after storm Eowyn, Declan went over and above to take care of this matter on behalf of Clan na gael clg Lurgan. he gave a professional, efficient service and we highly recommend Declan and associates to anyone requiring these type of services. Andrew Wilson06/05/2025Trustindex verifies that the original source of the review is Google. Excellent service highly recommended
Make your claim the easy way
Many people are not familiar with the insurance claims process and can end up feeling overwhelmed and stressed out.
We understand that dealing with an insurance claim can be difficult and time-consuming.
That’s where we can help. We’re loss assessors, and we will manage your insurance claim on your behalf.
We handle everything from start to finish ensuring you get your full entitlement so you can focus on getting your life back to normal.
Contact us today and let us take the stress out of your insurance claim.
Other services PCLA provides in Newcastle, Co. Down
Have you discovered a water leak in your home? We know how frustrating and stressful these are to deal with. Find out how a Leak Detection Specialist in Newcastle can help find your leak fast.
What is Home Insurance Claims Management?
With one phone call, you can appoint PCLA to manage your property insurance claim. This means we do everything for you. It’s our job to make sure you get your maximum settlement. Find out how our Insurance Claims Management Service in Newcastle has helped many clients in County Down.
Do you need to make an Escape of Water Home Insurance Claim for your property in Newcastle or other areas of South Down? Find out how PCLA can help you with just one simple phone call.
Are you dealing with the aftermath of a fire at your property? We understand the stress and confusion you may be feeling. Our team of loss assessors specialise in handling fire damage claims. We have the expertise and experience to help you receive the maximum settlement for your losses. Find out how PCLA have helped many clients make a fire damage insurance claim in Newcastle.