Loss Assessors in Castlerock

What questions should I ask a Loss Assessor near me in Castlerock?

We believe in being transparent with out clients, so we’ve provided our own answers to these questions you should ask a Loss Assessor.

What exactly does a Loss Assessor do?

A Loss Assessor is a professional who specialises in managing insurance claims on behalf of policyholders who have suffered significant damage or loss. Our primary goal is to ensure that the policyholder receives the maximum settlement they are entitled under their insurance policy.

One of the most critical roles of a Loss Assessor is to handle all aspects of the claims process for the policyholder. This includes conducting a thorough inspection of the damage, taking photographs, and compiling detailed reports that outline the extent of the loss. We also prepare the necessary paperwork and documentation required for the claim, such as repair estimates, inventories of damaged items, and receipts. By managing these tasks, our Loss Assessors ensure that the claim is presented in the most organised and persuasive manner, thereby increasing the likelihood of a favourable outcome.

Loss Assessors are skilled negotiators who engage with the insurance company on behalf of the policyholder. We use our expertise and knowledge of insurance policies to advocate for the best possible settlement. This involves responding to queries from the insurance company, providing additional information as needed, and negotiating the terms of the settlement to ensure it fully covers the policyholder’s loss. Throughout the process, we’ll provide continuous support and guidance, helping you understand any challenges or obstacles that may arise, thereby significantly reducing your stress and hassle associated with the claims process.

How do you differ from a Loss Adjuster?

An independent Loss Assessor, such as PCLA, works for you, whilst a Loss Adjuster works for the insurance company. To learn more, read our article: What’s the difference between a loss adjuster and a loss assessor?

What Types of Property Claims Can PCLA Help With in Castlerock

At PCLA, we help with all kinds of property claims, including:

• Water Damage
• House Fire Claim
• Oil Spill Damage
• Septic Tank Damage
• Storm Damage Claim
• Accidental Damage Claim
• Household Flood Damage Claim
• Impact Damage Claim
• Theft and Burglary Claims

What is your strategy for managing and maximising my insurance claim in Castlerock?

We try to make the process as simple and as straightforward for you. Once you engage PCLA to act on your behalf we do the following:

• Detailed Assessment of Loss:
  We conduct a thorough inspection and assessment of the damage or loss to your property. This involves documenting the extent of the loss, taking photographs, and compiling detailed reports.
• Preparing and Submitting Claims:
  We’ll prepare the insurance claim on your behalf. This includes filling out all necessary paperwork, detailing the losses, and providing supporting documentation such as repair estimates, inventories, and receipts.
• Managing the Claims Process:
  We handle all communication with the insurance company, including responding to queries and providing any additional information required. This helps streamline the process and reduces your stress.
• Negotiating with Insurers:
  It’s our job to negotiate with the insurance company to ensure a fair settlement. We use our expertise and knowledge of insurance policies to advocate for your best interests.

Give us a call today to find out how we can help you.

What are your fees?

At PCLA we believe in being upfront about our costs. Our initial property damage survey is free. Even if our survey finds that it’s not actually a claim, there’s still no charge to you. Once your claim is settled our professional fee of 10% plus VAT will be included in your settlement cheque.

Do you offer a no-win, no-fee arrangement?

Yes! We operate on a no win, no fee basis.

Who will be my main point of contact?

You will have a dedicated Loss Assessor and Claims Manager assigned to your case once you engage PCLA. They will be your point of contact and will keep you informed at every stage of your claim.

Are you licensed and regulated?

Yes. Property Claims Loss Assessors Ltd. (PCLA) are authorised and regulated by the Financial Conduct Authority.