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Have you suffered impact damage to your property?

Our Loss Assessors will provide you with expert advice and support. Guaranteed.

Our promise is to get you the best possible settlement under the terms of your policy.

Loss Assessors will provide you with expert advice and support.

Get Support From PCLA

Being structural in nature, impact damage cases can be quite complex. Property Claims Loss Assessors (PCLA) are made up of qualified Building Surveyors who can fully assess any damage to the property and identify the necessary ways to reinstate it.

We are trained to notice damage that may not be apparent to the naked eye, especially potential significant damage that may compromise the structural integrity of the item affected.

Making An Impact Damage Insurance Claim

The most common impact damage involves destruction to domestic or commercial buildings, including houses and businesses such as factories, warehouses, offices or their contents by a third party or the insured’s own vehicle. Impact damage caused by forklift trucks within and around commercial premises is also very common. A lorry has crashed into a pub and caused impact damage.Impact damage insurance claims to buildings can range from cosmetic cracking on walls to complete or partial demolition of the structure. Depending on the circumstances, a recovery of the ultimate outlay can be pursued against responsible third parties. Immediately following impact damage to buildings or other property Property Claims Loss Assessors (PCLA) will act as your expert claims advisor and will offer guidance and assistance with the arrangement of emergency repairs to make the building safe and watertight and to ensure that mains services are safely terminated or resumed. We assist all our clients by preparing a schedule of the loss, discussing any appropriate salvaging measures, and finally presenting your insurance claim in a professional manner and negotiating settlement with insurers or their loss adjusters on your behalf.

When should I call the insurance company after I have impact damage?

You should contact PCLA as soon as possible and before you contact your insurance company. As professional loss assessors, it is our job to make sure your claim is submitted properly and as fast as possible. However, If you have already contacted your insurer, PCLA can still be appointed at any stage of the claim.

How do you deal with an insurance company after an impact damage incident?

PCLA take the stress out of dealing with insurance companies. It’s our job to liaise with the insurance company on your behalf. We’ll keep you up to date on the progress of your claim. You can contact us at any time to discuss your case.

PCLA will notify the insurer of your loss and arrange to meet with their appointed Loss Adjuster. As qualified Building Surveyors, PCLA have the skill and expertise to assess any damage that has been sustained to your property.

We compile fully costed schedules of the damage which form the basis of the claim which we use in the negotiation with your insurer. There is nothing for you to do and PCLA take away all the stress of
dealing with your insurer.

PCLA take the stress out of impact damage insurance claims.

What our client's say

Gail Mccandless
Gail Mccandless
16/10/2023
Had a substantial leak in my house and a friend recommended Jordan. Jordan was great and handled everything from start to finish with my insurance company. Would definitely recommend.
Kevin Duffy
Kevin Duffy
16/10/2023
Jordan was really supportive and professional throughout the process, very knowledgeable, and always available to answer any queries we had, and he got us a great settlement
Pj
Pj
09/10/2023
Many thanks Greg for all your help and advice with my recent insurance claim it certainly made the process less stressful
kieran mcilvenna
kieran mcilvenna
27/09/2023
Very efficient & quick service
Carla Shortt
Carla Shortt
18/09/2023
I was recommended PCLA recently to handle my claim after I had a leak in my bathroom. After contacting them with the details Declan completely handled everything from start to finish. Within 3 weeks of making contact my claim was settled and funds in my account. Cannot recommend enough.
Raymond Hogan
Raymond Hogan
18/09/2023
Declan provided a fast, efficient and professional response to my initial enquiry regarding making an insurance claim. He handled all subsequent dealings with my insurance company and any additional outside bodies. I would have no reservation in recommending him and his organisation to anyone.
Cj McCullaugh
Cj McCullaugh
11/09/2023
Excellent professional service from Declan. My bathroom had a leak which caused a lot of damage, Declan called out to talk us through the process, he handled everything with the insurance company from start to finish. Declan was always reachable via telephone and kept me updated thought out the process, I was very happy with the final settlement. I would recommended!
Gerard McGrady
Gerard McGrady
31/08/2023
Great experience with Gregg and Declan. Attended my problem and put words into actions immediately. Even stayed on top of me to provide information to speed up the whole process. Great outcome!
Mark Andrews
Mark Andrews
30/08/2023
These guys were recommended to us by a friend. They looked after everything from start to finish. They were 100% professional during the entire process. Thank you.

Related Articles

What is impact damage insurance?

What is impact damage insurance?

This type of insurance claim is not as common as other forms of property claims. But, if you are unlucky enough to experience impact damage to your property, it is important to know how to make a successful insurance claim.

Get help with your accidental damage insurance claim

What is accidental damage insurance?

This is damage to your property that is not the result of a specific event, such as a fire or storm. However, not all home insurance policies include accidental damage as standard and those that do have certain exclusions. 

We offer help and advice for all instances of Commercial or Domestic Property Damage. Use the links below to learn more about how a loss assessor can take the stress out of your insurance claim.

Get Free Advice

Complete this form to request a call back from one of our experienced loss assessors.

Property Claims Loss Assessors Ltd. are authorised and regulated by the Financial Conduct Authority. FRN 933781.

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Tel: 028 9581 5318

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