Have you suffered impact damage to your property?

Our Loss Assessors will provide you with expert advice and support. Guaranteed.

Our promise is to get you the best possible settlement under the terms of your policy.

Loss Assessors will provide you with expert advice and support.

Get Support From PCLA

Being structural in nature, impact damage cases can be quite complex. Property Claims Loss Assessors (PCLA) are made up of qualified Building Surveyors who can fully assess any damage to the property and identify the necessary ways to reinstate it.

We are trained to notice damage that may not be apparent to the naked eye, especially potential significant damage that may compromise the structural integrity of the item affected.

Making An Impact Damage Insurance Claim

The most common impact damage involves destruction to domestic or commercial buildings, including houses and businesses such as factories, warehouses, offices or their contents by a third party or the insured’s own vehicle. Impact damage caused by forklift trucks within and around commercial premises is also very common.A lorry has crashed into a pub and caused impact damage.Impact damage insurance claims to buildings can range from cosmetic cracking on walls to complete or partial demolition of the structure. Depending on the circumstances, a recovery of the ultimate outlay can be pursued against responsible third parties.Immediately following impact damage to buildings or other property Property Claims Loss Assessors (PCLA) will act as your expert claims advisor and will offer guidance and assistance with the arrangement of emergency repairs to make the building safe and watertight and to ensure that mains services are safely terminated or resumed.We assist all our clients by preparing a schedule of the loss, discussing any appropriate salvaging measures, and finally presenting your insurance claim in a professional manner and negotiating settlement with insurers or their loss adjusters on your behalf.

When should I call the insurance company after I have impact damage?

You should contact PCLA as soon as possible and before you contact your insurance company. As professional loss assessors, it is our job to make sure your claim is submitted properly and as fast as possible. However, If you have already contacted your insurer, PCLA can still be appointed at any stage of the claim.

How do you deal with an insurance company after an impact damage incident?

PCLA take the stress out of dealing with insurance companies. It’s our job to liaise with the insurance company on your behalf. We’ll keep you up to date on the progress of your claim. You can contact us at any time to discuss your case.

PCLA will notify the insurer of your loss and arrange to meet with their appointed Loss Adjuster. As qualified Building Surveyors, PCLA have the skill and expertise to assess any damage that has been sustained to your property.

We compile fully costed schedules of the damage which form the basis of the claim which we use in the negotiation with your insurer. There is nothing for you to do and PCLA take away all the stress of
dealing with your insurer.

PCLA take the stress out of impact damage insurance claims.

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Related Articles

What is impact damage insurance?

What is impact damage insurance?

This type of insurance claim is not as common as other forms of property claims. But, if you are unlucky enough to experience impact damage to your property, it is important to know how to make a successful insurance claim.

Get help with your accidental damage insurance claim

What is accidental damage insurance?

This is damage to your property that is not the result of a specific event, such as a fire or storm. However, not all home insurance policies include accidental damage as standard and those that do have certain exclusions. 

We offer help and advice for all instances of Commercial or Domestic Property Damage. Use the links below to learn more about how a loss assessor can take the stress out of your insurance claim.

Get Free Claims Advice

Have you suffered impact property damage and need help making an insurance claim?

Our expert Loss Assessors specialise in helping busy property owners with all types of property damage claims.
Complete this form and one of our experienced claims professionals will call you back.

Please Note: We’re only able to service clients in Northern Ireland.