Contact Us For Free Advice & Survey

How do I make an impact damage insurance claim?

Impact damage has caused damage to this wall. If you've been affected by impact damage please contact PCLA.
The easiest way to make an impact damage claim is to get PCLA to do it for you. Our team manages the claims process on your behalf, so you do not have to. PCLA will check your insurance policy documents to confirm the cover you have in place. We will undertake surveys of your property to identify the full extent of damage caused by the impact. We can also arrange for emergency works to be undertaken such as temporary repairs to stabilise and secure the property affected. If you appoint PCLA as soon as possible, we can start building your case and answering your questions. We will present your claim in the best way possible to ensure you receive your full entitlement under the terms of your policy.

How do impact damage claims work?

The first thing you need to do is appoint PCLA to act on your behalf. PCLA will notify your insurance company to start your claim. Our team of professional loss assessors will handle the entire claims process for you. Our aim is to ensure your claim is handled as efficiently as possible meaning your property can be reinstated as soon as possible.

What happens when I have an impact damage claim?

After you appoint PCLA they review your policy and, if cover is in place, will contact the insurance company to notify them of the incident. The insurer may ask for a report detailing the full extent of damage caused by the impact, PCLA can provide this if needed. If a Loss Adjuster is appointed by the insurer, PCLA will liaise with them and present them with all claim details required. PCLA will meet with the Loss Adjuster on site if necessary to go over the circumstances of the loss and damage. PCLA will compile a fully costed schedule of claim using current market rates based on the damage evidenced to the property, meaning there is no need for you to obtain builders quotations to present to your insurer. PCLA will then negotiate the best possible settlement for you under the terms of your insurance policy.

How do I make sure I get what my policy entitles me to?

Contact PCLA as soon as possible. We will assess the damage to your property, cost the works required and negotiate with your insurer. That is why, with PCLA acting on your behalf, we can ensure you get everything you are entitled to under your insurance policy.

Should you use a Loss Assessor?

Making an insurance claim can be very time consuming and often frustrating. We’re here to help. As experienced loss assessors we work on your behalf to manage the entire claim process, so you don’t have to, and to ensure you receive everything you are entitled to.

What our client's say

Michael P
Michael P
12/07/2022
I cannot recommend Greg and PCLA enough. We had a substantial leak in our home and Greg perfectly managed the entire issue from start to finish. Completely removed the stress and we got an outcome I know we couldn't have reached of our own accord. Incredibly professional service and highly recommended.
Conor Garrett
Conor Garrett
07/07/2022
Thanks to Greg for his first class service throughout our claim. He dealt with the insurance company on our behalf and removed all the stress from us. The insurance company where trying their best to delay things but Greg was constantly chasing them up, and lodging complaints on our behalf which got things moving. Thanks again Greg for your excellent service and advice. I couldn't recommend you enough
Ciaran Connolly
Ciaran Connolly
28/06/2022
PCLA provided support and advice throughout the claim process which made it as stress free as possible. I would highly recommend them 👌
Kenny Cahoon
Kenny Cahoon
10/06/2022
Can't thank Greg enough for his work and service. When our problem was reported Greg was straight out the following day. He gave us peace of mind and that the process was in safe hands. Highly recommended! Il be sure to pass him onto others! He didn't disappoint.
Shauneen Cosgrove
Shauneen Cosgrove
08/06/2022
Jordan couldn't have been more helpful and kept me up to date with the progress during all stages of my claim. Great outcome also, would definitely recommend using them.
raymond o hagan
raymond o hagan
08/06/2022
I think you can't go wrong with Declan and the team at property claims loss assessors. They looked after me and my claim very quickly and efficiently and with a great result I would highly recommend people to have a look at them before proceeding with any claim you think you may have
Kevin Flannigan
Kevin Flannigan
07/06/2022
I highly recommend using this company. They took all the stress out of our home insurance claim achieving a very satisfactory result. Prompt and efficient...great at communicating we could relax knowing that Property Claims Loss Assessors were representing our interests.
con heron
con heron
26/05/2022
Absolute pleasure to work with, was dealing with Jordan and everything was sorted smoothly with no hassle. Couldn't recommended enough
Stephen
Stephen
26/05/2022
Great service from Greg and PCLA. Took away all the hassle and delivered a positive outcome.

Why are impact damage claims rejected?

It is important to read the terms and conditions of your insurance policy to understand what is and is not covered. PCLA have expert knowledge to guide you in the best way possible through your insurance claim.

How long does it take to settle an impact damage insurance claim?

A car has crashed into a house causing major impact damage.Impact damage claims can be quite complex. The insurance company will usually require a report from a qualified professional to confirm the extent of the damage noting the structural integrity of the item or items affected.

If needing to be demolished, costings and method statements may be required. In some instances, insurers may require the input of a structural engineer to give their opinion on the damage.

However, with PCLA working on your behalf we can take away the stress and hassle and deal with the case from start to finish on your behalf.

PCLA will liaise with your insurer and ensure your claim is dealt with promptly and fairly. All aspects of the claim are handled by PCLA and we work on your behalf to ensure the process is as seamless and stress free as possible.

PCLA will ensure you get the full amount that you're entitled to under the terms of your insurance policy.

Making an impact damage insurance claim can be time consuming. We’re here to help.

  • Our experienced loss assessors work on your behalf.
  • We manage the entire claim process, so you don’t have to worry.
  • Not only do we deal with the insurance company, we even compile priced schedules of works to fix the damage.
  • PCLA takes care of everything to make sure you receive everything you are entitled to.

Trust PCLA with your insurance claim

Related Articles

What is impact damage insurance?

What is impact damage insurance?

This type of insurance claim is not as common as other forms of property claims. But, if you are unlucky enough to experience impact damage to your property, it is important to know how to make a successful insurance claim.

Get help with your accidental damage insurance claim

What is accidental damage insurance?

This is damage to your property that is not the result of a specific event, such as a fire or storm. However, not all home insurance policies include accidental damage as standard and those that do have certain exclusions. 

We offer help and advice for all instances of Commercial or Domestic Property Damage. Use the links below to learn more about how a loss assessor can take the stress out of your insurance claim.