How do I make an impact damage insurance claim?

Impact damage has caused damage to this wall. If you've been affected by impact damage please contact PCLA.
The easiest way to make an impact damage claim is to get PCLA to do it for you. Our team manages the claims process on your behalf, so you do not have to. PCLA will check your insurance policy documents to confirm the cover you have in place. We will undertake surveys of your property to identify the full extent of damage caused by the impact. We can also arrange for emergency works to be undertaken such as temporary repairs to stabilise and secure the property affected. If you appoint PCLA as soon as possible, we can start building your case and answering your questions. We will present your claim in the best way possible to ensure you receive your full entitlement under the terms of your policy.

How do impact damage claims work?

The first thing you need to do is appoint PCLA to act on your behalf. PCLA will notify your insurance company to start your claim. Our team of professional loss assessors will handle the entire claims process for you. Our aim is to ensure your claim is handled as efficiently as possible meaning your property can be reinstated as soon as possible.

What happens when I have an impact damage claim?

After you appoint PCLA they review your policy and, if cover is in place, will contact the insurance company to notify them of the incident. The insurer may ask for a report detailing the full extent of damage caused by the impact, PCLA can provide this if needed. If a Loss Adjuster is appointed by the insurer, PCLA will liaise with them and present them with all claim details required. PCLA will meet with the Loss Adjuster on site if necessary to go over the circumstances of the loss and damage. PCLA will compile a fully costed schedule of claim using current market rates based on the damage evidenced to the property, meaning there is no need for you to obtain builders quotations to present to your insurer. PCLA will then negotiate the best possible settlement for you under the terms of your insurance policy.

How do I make sure I get what my policy entitles me to?

Contact PCLA as soon as possible. We will assess the damage to your property, cost the works required and negotiate with your insurer. That is why, with PCLA acting on your behalf, we can ensure you get everything you are entitled to under your insurance policy.

Should you use a Loss Assessor?

Making an insurance claim can be very time consuming and often frustrating. We’re here to help. As experienced loss assessors we work on your behalf to manage the entire claim process, so you don’t have to, and to ensure you receive everything you are entitled to.

What our client's say

Gail Mccandless
Gail Mccandless
16/10/2023
Had a substantial leak in my house and a friend recommended Jordan. Jordan was great and handled everything from start to finish with my insurance company. Would definitely recommend.
Kevin Duffy
Kevin Duffy
16/10/2023
Jordan was really supportive and professional throughout the process, very knowledgeable, and always available to answer any queries we had, and he got us a great settlement
Pj
Pj
09/10/2023
Many thanks Greg for all your help and advice with my recent insurance claim it certainly made the process less stressful
kieran mcilvenna
kieran mcilvenna
27/09/2023
Very efficient & quick service
Carla Shortt
Carla Shortt
18/09/2023
I was recommended PCLA recently to handle my claim after I had a leak in my bathroom. After contacting them with the details Declan completely handled everything from start to finish. Within 3 weeks of making contact my claim was settled and funds in my account. Cannot recommend enough.
Raymond Hogan
Raymond Hogan
18/09/2023
Declan provided a fast, efficient and professional response to my initial enquiry regarding making an insurance claim. He handled all subsequent dealings with my insurance company and any additional outside bodies. I would have no reservation in recommending him and his organisation to anyone.
Cj McCullaugh
Cj McCullaugh
11/09/2023
Excellent professional service from Declan. My bathroom had a leak which caused a lot of damage, Declan called out to talk us through the process, he handled everything with the insurance company from start to finish. Declan was always reachable via telephone and kept me updated thought out the process, I was very happy with the final settlement. I would recommended!
Gerard McGrady
Gerard McGrady
31/08/2023
Great experience with Gregg and Declan. Attended my problem and put words into actions immediately. Even stayed on top of me to provide information to speed up the whole process. Great outcome!
Mark Andrews
Mark Andrews
30/08/2023
These guys were recommended to us by a friend. They looked after everything from start to finish. They were 100% professional during the entire process. Thank you.

Why are impact damage claims rejected?

It is important to read the terms and conditions of your insurance policy to understand what is and is not covered. PCLA have expert knowledge to guide you in the best way possible through your insurance claim.

How long does it take to settle an impact damage insurance claim?

A car has crashed into a house causing major impact damage.Impact damage claims can be quite complex. The insurance company will usually require a report from a qualified professional to confirm the extent of the damage noting the structural integrity of the item or items affected.

If needing to be demolished, costings and method statements may be required. In some instances, insurers may require the input of a structural engineer to give their opinion on the damage.

However, with PCLA working on your behalf we can take away the stress and hassle and deal with the case from start to finish on your behalf.

PCLA will liaise with your insurer and ensure your claim is dealt with promptly and fairly. All aspects of the claim are handled by PCLA and we work on your behalf to ensure the process is as seamless and stress free as possible.

PCLA will ensure you get the full amount that you're entitled to under the terms of your insurance policy.

Making an impact damage insurance claim can be time consuming. We’re here to help.

  • Our experienced loss assessors work on your behalf.
  • We manage the entire claim process, so you don’t have to worry.
  • Not only do we deal with the insurance company, we even compile priced schedules of works to fix the damage.
  • PCLA takes care of everything to make sure you receive everything you are entitled to.

Trust PCLA with your insurance claim

Related Articles

What is impact damage insurance?

What is impact damage insurance?

This type of insurance claim is not as common as other forms of property claims. But, if you are unlucky enough to experience impact damage to your property, it is important to know how to make a successful insurance claim.

Get help with your accidental damage insurance claim

What is accidental damage insurance?

This is damage to your property that is not the result of a specific event, such as a fire or storm. However, not all home insurance policies include accidental damage as standard and those that do have certain exclusions. 

We offer help and advice for all instances of Commercial or Domestic Property Damage. Use the links below to learn more about how a loss assessor can take the stress out of your insurance claim.